PART-TIME BARISTA

Location: Chicago Marriott Northwest, 4800 Hoffman Boulevard, Hoffman Estates, IL 60192
Pay Rate: $17.00 per hour + Tips and Gratuities
Employment Type: Part-Time
Joining: Immediate
Hotel Contact: +1 (305) 772-2215

INTERVIEW POLICY: All interviews will be conducted in person. Virtual interviews are not available.

Position Overview

Chicago Marriott Northwest is seeking a friendly, energetic, and customer-focused Part-Time Barista to join our Food & Beverage team. The ideal candidate will have a passion for coffee, beverages, and hospitality, along with a strong commitment to providing exceptional guest service.

The Barista will be responsible for preparing and serving high-quality coffee, tea, and other beverages, assisting guests with their orders, processing payments, and maintaining a clean, organized, and welcoming service area.

The successful candidate should be approachable, detail-oriented, dependable, and comfortable working in a fast-paced hotel environment.

Key Responsibilities

1. Welcome guests warmly, provide excellent customer service, and create a positive guest experience.

2. Take customer orders, answer questions about menu items, make recommendations, and process payments accurately.

3. Prepare and serve coffee, espresso-based beverages, tea, and other specialty drinks according to established recipes and quality standards.

4. Prepare and serve light food items, including sandwiches, pastries, and baked goods, as required.

5. Maintain consistency in beverage preparation, presentation, portion control, and product quality.

6. Educate guests about available coffee blends, beverages, food options, and daily specials.

7. Maintain cleanliness and organization of the coffee station, counters, equipment, utensils, and dining areas.

8. Monitor inventory levels, restock supplies, and ensure products and displays are properly maintained.

9. Follow proper food handling, sanitation, hygiene, and food safety procedures at all times.

10. Operate coffee machines, grinders, point-of-sale (POS) systems, and other food and beverage equipment safely.

11. Communicate effectively with team members and supervisors to ensure smooth daily operations.

12. Assist with opening and closing duties, including cleaning, restocking, and preparing the workstation for the next shift.

13. Perform other duties as assigned by management.

Qualifications & Requirements

1. High school diploma or equivalent preferred.

2. Previous experience in barista services, coffee preparation, food and beverage operations, or customer service is preferred.

3. Knowledge of coffee preparation techniques, espresso machines, and beverage presentation is an advantage.

4. Strong customer service and interpersonal skills.

5. Excellent verbal communication and active listening abilities.

6. Ability to handle cash, process transactions, and operate a POS system accurately.

7. Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

8. Friendly, professional, positive, and guest-oriented attitude.

9. Dependable, punctual, and willing to work as part of a team.

10. Flexibility to work early mornings, evenings, weekends, and holidays, based on business needs.

Language & Communication Skills

Must be able to communicate clearly and professionally with hotel guests, customers, supervisors, and fellow employees. Ability to understand and follow verbal and written instructions is required.

Mathematical Skills

Must possess basic mathematical skills, including addition, subtraction, multiplication, handling cash transactions, and calculating change accurately.

Physical Requirements

1. Ability to stand and walk for extended periods throughout scheduled shifts.

2. Frequent bending, reaching, stretching, lifting, and moving while performing daily duties.

3. Ability to lift, carry, and move items weighing up to 50 pounds, with or without reasonable accommodation.

4. Ability to operate beverage preparation equipment and handle food service supplies.

5. Ability to maintain a clean, safe, and organized working environment.

6. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Environment

This position operates in a fast-paced hotel Food & Beverage environment with regular interaction with guests and team members. The Barista must maintain a professional appearance, demonstrate a positive attitude, and consistently uphold the hotel's service and quality standards.

Equal Employment Opportunity

We are an equal opportunity employer and are committed to providing a professional and inclusive workplace. Employment decisions are made without regard to protected characteristics in accordance with applicable federal, state, and local laws.

Join our team and become part of a hospitality environment committed to delivering exceptional guest experiences!