Program Coordinator
Chicago, IL
Full Time

The Chicago Architecture Center is a nonprofit cultural organization with tours, exhibitions, programs, and events for all ages.  Our mission is to inspire people to discover why design matters.  The CAC is the leading organization devoted to celebrating and promoting Chicago as a center of architectural innovation.  As Chicago's forum for the exchange of ideas on urban design, CAC inspires people to participate in the building of vibrant communities and to demand the highest standard in urban design. 

*CAC employees are temporarily working remotely due to COVID-19*

CAC programs and exhibits engage audiences in an exploration of the built environment and their own ability to shape it. The Program Coordinator works closely with CAC’s Content Development team to help plan, coordinate and execute outstanding programs for adults and youth.

This position requires regular evening and weekend work (arranged well in advance), with a schedule that varies throughout the program year. Special areas of focus include Open House Chicago, school field trips, and summer youth and family programs.

Key Duties and Responsibilities

  • Assist in the planning, coordination, administration and execution of virtual, in-person and hybrid programs, including partner/speaker arrangements and communications, program timelines, setup and staffing needs, etc.
  • Create, manage, and update contacts lists (email/phone/address etc.) to support the department’s continual communication with external organizations
  • Collect and analyze post-event/program survey data
  • Maintain and evaluate statistics on assigned events; facilitate wrap-up meetings, and provide event wrap-up reports
  • Facilitate program purchases, including ordering of supplies, billing & receiving; Help track non-wage budgets
  • Maintain up-to-date program calendar on several platforms; coordinate dates and deadlines across departments
  • Participate in organization-wide and departmental initiatives focused on becoming a more equitable and inclusive organization

Required Experience

  • Bachelor’s degree in arts administration, museum studies, architectural history, urban planning, preservation, cultural geography, or other humanities-based field
  • 3-5 years experience with program implementation and administration in a not-for-profit, educational, or community-based setting

Skills & Attributes

  • Must be highly organized and detail oriented, with strong follow-through and ability to meet deadlines
  • High level of initiative and exceptional problem-solving skills; ability to manage multiple projects simultaneously
  • Must have excellent interpersonal and customer service skills; ease and familiarity with connecting and relating to people of different backgrounds
  • Flexibility, a collaborative attitude, and a sense of humor to adapt to schedule and organizational changes, and unforeseeable circumstances that arise
  • Excellent verbal and written communication skills; clear understanding of multiple communication platforms and proficient use of social media
  • Ability to work successfully in collaborative team environments
  • Broad curiosity about Chicago’s history, architecture, culture, and civic issues
  • Commitment to promoting a welcoming and inclusive environment for colleagues, volunteers, and visitors/audience
  • Experience in using digital media and technology in educational and/or program settings preferred
  • Knowledge of a broad range of office software including Excel, Word, PowerPoint, project management tools and similar program; willingness to learn new software and web platforms
  • Experience learning and using database applications (Tessitura and Airtable preferred, but other databases experience considered)

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