Automotive Dealership Parts Manager

Position Summary

The Parts Manager is responsible for overseeing the dealership’s parts department, ensuring efficient inventory management, excellent customer service, and strong department profitability. This position leads the parts team, coordinates with the Service and Sales departments, manages vendor relationships, and maintains accurate inventory levels while minimizing unnecessary costs.

Essential Responsibilities

• Manage the daily operations of the dealership Parts Department.

• Hire, train, coach, schedule, and supervise parts department employees.

• Maintain appropriate inventory levels based on dealership needs, sales history, and manufacturer requirements.

• Monitor parts purchasing, receiving, stocking, pricing, returns, and special orders.

• Maintain accurate inventory records and conduct regular physical inventory counts.

• Review and manage obsolete, damaged, and excess inventory.

• Work closely with the Service Department to ensure technicians receive the correct parts in a timely manner.

• Support the Sales Department with wholesale and retail parts opportunities.

• Develop and maintain strong relationships with manufacturers, distributors, and other parts suppliers.

• Ensure warranty, return, and core procedures are followed accurately.

• Monitor department sales, gross profit, expenses, and other key performance indicators.

• Establish and maintain appropriate parts pricing and margins.

• Ensure all parts transactions are accurately documented and processed through the dealership’s DMS.

• Maintain a clean, organized, and safe parts department.

• Ensure compliance with dealership policies, manufacturer requirements, OSHA regulations, and other applicable laws and regulations.

• Resolve customer and internal department concerns professionally and promptly.

• Identify opportunities to improve departmental efficiency, profitability, and customer satisfaction.

• Participate in dealership meetings and collaborate with other department managers to achieve overall dealership goals.

Qualifications

• Previous automotive dealership parts experience required; parts management experience preferred.

• Strong knowledge of automotive parts, catalogs, and parts identification.

• Experience with dealership management systems (DMS) and electronic parts catalogs.

• Strong leadership, organizational, and problem-solving skills.

• Excellent customer service and communication skills.

• Ability to manage inventory, purchasing, and departmental expenses.

• Ability to work effectively in a fast-paced, deadline-driven environment.

• Strong computer skills and ability to learn dealership-specific software.

• Valid driver’s license and acceptable driving record.

Preferred Qualifications

• 3+ years of automotive dealership parts experience.

• Previous Parts Manager or Assistant Parts Manager experience.

• Experience with OEM manufacturer parts programs and warranty procedures.

• Experience managing wholesale and retail parts operations.

• Proven ability to train and develop employees.

• Strong understanding of parts department financial statements and profitability metrics.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to frequently bend, reach, lift, and carry automotive parts and equipment.

• Ability to safely lift items weighing up to approximately 50 pounds.

• Ability to work in a warehouse and dealership environment with varying temperatures and noise levels.

Compensation & Benefits

C. Harper's Excellent Benefits Include Items Listed Below: 

• Competitive Pay Plan by Meeting & Exceeding Industry Set Salaried Pay Plans, Monthly Bonuses, Stipends, and Commissions. 
• Full Medical, Dental, and Vision Insurance. (Medical Insurance Plan Option at no cost to Employee Available) 
• 401k Plan with Annual Company Contribution
• Pro-Rated Paid Time Off on your 91st Day of Employment. 
• Short Term Disability with No Premium to Employee. (Buy Up Options Available Through Aflac & American Fidelity) 
• Life Insurance Coverage with No Premium to the Employee. (Buy Up Options Available Through Aflac & American Fidelity)
• Opportunities for Growth and Promotions Inside the Ever-Expanding Family-Owned Business that has been Locally Trusted for 40 Years!

Performance Expectations

Success in this position is measured by effective inventory control, parts department profitability, customer satisfaction, technician productivity, accurate parts processing, employee development, and strong collaboration with the dealership’s Service and Sales departments.

About Us: C Harper represents a number of brands across our many dealerships, including Chevy, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, Kia, and Honda. And here, it's all about family. Those who have witnessed the past 40 years of growth, know that the C Harper’s core values of honesty, integrity, loyalty and charity have helped the business to succeed. But, as customers, employees, and friends will tell you, it’s the focus on family that sets C Harper Auto Group in a class by itself!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.