Finance Manager

Job Summary: The C. Harper Auto Group is seeking an Experienced and Passionate Finance Manager in the Automotive Industry to join our growing team of over 400 employees! The ideal candidate will have a proven track record of achieving goals in automotive finance and insurance (F&I) operations and be enthusiastic about training and leading others. As a local industry leader in the automotive sector, The C. Harper Auto Group prides itself on having the best employees and management throughout our over 41 years of serving the Greater Pittsburgh and Tri-State Areas. This position involves overseeing F&I operations, ensuring all customers’ financial needs are met, and providing excellent service throughout the purchasing process.

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Responsibilities: Finance and Insurance Operations:

• Present and explain financing and insurance options to customers in a clear and professional manner.

• Secure competitive financing and ensure customers understand their financial obligations.

• Collaborate with lenders to obtain the best terms for customers.

• Maintain compliance with all regulatory requirements and company policies.

Team Leadership and Development:

• Foster a positive and inclusive work environment that promotes teamwork and high morale.

Sales Strategy and Execution:

• Develop and execute strategies to maximize F&I product penetration.

• Monitor and analyze F&I performance metrics to identify areas for improvement.

• Set daily, weekly, and monthly F&I targets and track progress towards these goals.

• Work closely with the sales team to ensure seamless integration of F&I processes.

Customer Relationship Management:

• Ensure a high level of customer satisfaction by addressing financial questions and concerns promptly.

• Assist customers in understanding their financial options by asking questions and identifying their needs.

• Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.

Operational Management:

• Oversee the daily operations of the F&I department, ensuring efficiency and effectiveness.

• Ensure compliance with all company policies, procedures, and applicable laws and regulations.

• Prepare and present regular F&I reports to senior management.

Qualifications: Experience and Education:

• A minimum of 3-5 years of experience in automotive finance management, with a proven track record of success.

• Bachelor’s degree in Business, Finance, or a related field (preferred).

Leadership and Management Skills:

• Strong leadership skills with the ability to inspire and motivate a team.

• Ability to set clear goals and expectations and hold team members accountable.

Sales and Customer Service Expertise:

• In-depth knowledge of F&I processes and techniques.

• Excellent customer service skills with a commitment to providing a superior customer experience.

• Ability to effectively handle customer inquiries, concerns, and complaints.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills.

• Strong interpersonal skills with the ability to build and maintain relationships with customers, team members, and other stakeholders.

• Ability to work collaboratively with other departments to achieve common goals.

Analytical and Problem-Solving Skills:

• Strong analytical skills with the ability to interpret financial data and trends.

• Ability to identify problems, develop solutions, and implement effective strategies.

• Attention to detail and a commitment to accuracy.

Technical Skills:

• Proficiency with automotive F&I software.

• Strong computer skills, including proficiency with Microsoft Office Suite.

Personal Attributes:

• High energy and enthusiasm with a passion for the automotive industry.

• Goal-oriented with a drive to achieve and exceed financial targets.

• Integrity and professionalism in all interactions.

Licensing and Certification:

• Clean driving record and a valid driver’s license.

• Appropriate F&I certifications preferred.

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Why Choose C. Harper Automotive Group?

At C. Harper Automotive Group, we’re more than just a workplace – we’re a family that values our team members and invests in their success. Joining us means being part of a trusted, family-owned business with a 41-year legacy of excellence and innovation in the automotive industry. Here’s why you’ll love working with us:

Innovative and Supportive Work Culture: We’re a company that thrives on creativity, innovation, and teamwork. Our supportive environment empowers employees to contribute their ideas, embrace challenges, and grow professionally. Whether you’re just starting your career or bringing years of expertise, we celebrate your contributions and provide the resources you need to succeed.

Competitive Compensation: We offer salaries that exceed industry standards for key positions, including Finance Managers. Your hard work and expertise are valued and rewarded here.

Comprehensive Benefits Package:

• Medical, Dental, and Vision Insurance: Enjoy a range of full coverage options along with an option available at no cost to employees for Medical, and low-cost Dental and Vision policies for all employees.

• 401(k) Plan: We invest in your future with an annual company contribution to the standard 401(k) and even offer Roth options to help you build long-term financial security.

• Short-Term Disability and Life Insurance: Peace of mind for you and your family, with no premiums and additional buy-up options available.

Generous Paid Time Off: Your well-being matters to us. Start enjoying pro-rated paid time off as soon as your 1st day of employment, so you can recharge and spend quality time with loved ones.

Career Growth Opportunities: At C. Harper Automotive Group, your potential has no limits. As part of our rapidly expanding organization, you’ll find numerous opportunities to advance your career and develop your skills. Many of our leaders began their journey here and grew with us – now it’s your turn to write your success story.

A Legacy You Can Trust: For over four decades, C. Harper Automotive Group has been a trusted name in the automotive industry. We are proud of our reputation for quality, integrity, and exceptional service – values that we live and breathe every day.

Join us and experience a fulfilling career where you’ll be part of a company that truly cares about your success and well-being. At C. Harper Automotive Group, we don’t just offer jobs – we build futures.

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About Us: At The C. Harper Automotive Group, we're more than just a car dealership. We're a beacon in the Pittsburgh automotive landscape, boasting 11 brands across 7 locations. For decades, we've been challenging conventions and setting new benchmarks in the automotive world. Our ethos is simple: stand out, never blend in. We aim to exceed, not just meet, customer expectations, transforming the car buying experience into something extraordinary. Our core values of honesty, integrity, loyalty, and charity, along with a strong focus on family, set us apart.

Equal Opportunity Employer: We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.