Automotive Sales Specialist

Chapman Volkswagen Scottsdale is looking for a talented Automotive Sales Specialist to join our team! In this role, you’ll represent the Volkswagen brand, helping customers find their perfect new or pre-owned vehicle while ensuring a smooth, stress-free buying experience.

If you’re ready to start or grow your career in the automotive industry, join the Chapman family and apply today!

What We Offer:

• Attractive Commission Pay Plan: Enjoy a pay plan that rewards results and offers unlimited earning potential.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet and engage with customers asking questions to understand their needs and preferences.
• Present and demonstrate vehicles that align with the customer’s preferences, highlighting features, benefits and the brand’s technology.
• Conduct test drives and explain warranties, maintenance, and service programs, emphasizing their value.
• Work with the customer and Sales Manager to negotiate pricing and close the deal.
• Ensure the timely and accurate completion of sales and financing paperwork.
• Stay current on Volkswagen products, features, promotions and financing options.
• Personally deliver sold vehicles and assist with technology set-up, ensuring the customer leaves feeling confident about their purchase.
• Follow-up with prospective and existing customers to maintain relationships and earn additional business.
• Respond to online and phone inquiries and generate showroom appointments, logging all activities in the CRM system.

Desired Qualifications and Experience:

• At least 1 year of experience working in a related role (customer service, retail sales, business development, etc.) is required. Prior success in automotive sales is preferred.
• Demonstrates commitment to customer satisfaction through excellent customer service and communication skills.
• Polished interpersonal skills to build rapport, understand and overcome objections, and find solutions that satisfy both the customer and the dealership’s goals.
• Achievement driven, self-motivated, confident and resilient.
• Technology proficiency; easily adapts to new computer software and vehicle technology.
• Must have a valid driver’s license and clean driving record.
• Ability to successfully complete Chapman’s pre-employment screenings including a background check and drug test.

Hours and Work Environment:

Hours are Monday-Friday 8am-9pm, Saturdays as needed, and closed on Sundays. This onsite, customer centric role requires flexible availability to work 40-hour weeks during various shifts including days and evenings.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.