Pre-owned Automotive Sales Representative

Chapman Tucson Market
E 22nd st, Tucson, AZ
Full Time

Chapman Automotive is looking for Pre-Owned Sales Representatives to join our team at Chapman 22nd St. Value Center, where we specialize in quality pre-owned vehicle sales. This is a great opportunity to join our new Value Center a become a part of a new dealership. In this role, you are the link between the buyer and their future vehicle. You assist the customer with questions about prospective vehicles, and their ability to purchase. Learning about all of the newest vehicles and technologies on the market is necessary. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

What We Offer:

Competitive Compensation!
Professional Development: Access ongoing training and growth opportunities to advance your career.
Supportive Team Environment: Join a collaborative team where your contributions are valued.
Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

Utilize CRM tracking system daily
Respond quickly to internet, phone and live chat inquiries using email, phone and texting in a professional manner
Generate sales appointments by means of proactive outbound prospecting and lead activity management
Handle incoming phone leads
Present initial financing options based on customer needs
Check email frequently and respond to inquiries in a timely manner
Follow up with leads that are not ready to make an appointment or are a no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Deliver inquiries/messages intended for other sales personnel and departments promptly

Desired Qualifications and Experience:

Automotive industry experience a plus but not required
Pre-owned vehicle experience a plus but not required
Available to work flexible hours & weekends
Team player attitude
Must have strong work ethic
Ability to hit sales quotas and closing percentages
Outgoing and friendly, especially while handling objections
Strong interpersonal skills, in-person and over the phone
Persuasive and able to overcome customer objections during the sales process
Focuses on the customer’s needs to enhance dealership and personal sales
Eager to learn dealership best practices and advance customer service skills
Strong verbal and written communication skills a MUST
Proficiency with CRM and Outlook a plus
Must have a clean driving record and valid driver’s license
Must pass a pre-employment background check and drug screening

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Have you been arrested for any matters for which you are out on bail or on your own recognizance pending trial? If yes, please give the date(s) and details. NOTE: Answering "yes" to this question does not constitute an automatic bar to employment. Factors such as age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account. (Do not include minor traffic infractions, and convictions for which the record has been sealed or expunged; any conviction for which probation has been successfully completed or otherwise discharged and the case has been judicially dismissed, referrals to and participation in any pre-trial or post-trial diversion programs, and marijuana-related offenses that occurred over two years ago in answering these questions.)

Have you ever plead guilty or "no contest" to, or been convicted of, a misdemeanor or felony? If yes, please give the date(s) and details. NOTE: Answering "yes" to this question does not constitute an automatic bar to employment. Factors such as age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account. (Do not include minor traffic infractions, and convictions for which the record has been sealed or expunged; any conviction for which probation has been successfully completed or otherwise discharged and the case has been judicially dismissed, referrals to and participation in any pre-trial or post-trial diversion programs, and marijuana-related offenses that occurred over two years ago in answering these questions.)

As part of Chapman’s application process, after you submit your application, you will be immediately prompted to complete a brief survey. PLEASE MAKE SURE TO ALLOW THE SURVEY TO LOAD PRIOR TO CLOSING YOUR BROWSER WINDOW. If you do not complete the survey immediately following the submission of your application, a communication will be sent to the email address, you provided, directing you to complete the survey. This is the next step in the hiring process, and is a required for all candidates to be considered for employment. For your reference, the email is titled “We’ve received your application – Action is required”. Please type your name in the box below acknowledging you are aware of this requirement, and in order to continue with the application process you will need to complete the survey. *I acknowledge that an email will be sent to me regarding next steps in the application process.

In the event that I become employed with Chapman, I will comply with all rules and regulations of the Company and its affiliated entities and subsidiaries (‘the Company”). I understand that the Company requires me to submit to a drug test at any time during my employment to the extent permitted by law. I also understand that bonding may be a condition of hire. If it is, then I will be so advised either before or after hiring and a bond application will be completed. I understand that the Company may investigate my driving record and my criminal records and that an investigative consumer report may be prepared whereby information is obtained through personal interviews with my personal references and others with whom I am acquainted. This inquiry may include information as to my character, as well as my general and personal reputation. I understand that I have the right to make a written inquiry within a reasonable period of time to receive additional information about the nature and scope of any such investigation. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all information pertinent to my employment with them. In addition to authorizing the release of any information regarding my employment, I hereby fully waive any rights or claims I have or may have against my former employers, their agents, employees, and representatives, as well as other individuals who release information to the Company and release them from any and all liability, claims, or damages that may directly or indirectly result from the use, disclosure or release of any such information by any person or party, whether such information is favorable or unfavorable to me. I authorize the persons named herein as personal references to provide the Company with any pertinent information they may have regarding myself. BINDING ARBITRATION PROVISION AND AGREEMENT I also acknowledge that the Company promotes a system of alternative dispute resolution that involves binding arbitration to resolve: 1) all disputes that may arise out of the application process; and 2) if I am hired, all disputes that may arise out of my employment. By signing this application, I voluntarily agree that any claim, dispute, and/or controversy between myself and the Company (or its owners, directors, oﬃcers, managers, Members, agents, and parties aﬃliated with its employee beneﬁt and health plans) arising from or related to my seeking employment with, or employment by, or other association with, the Company, whether based in tort, contract, statute or equity and including claims for discrimination or harassment under Title VII or other basis, shall be submitted to and determined exclusively by binding arbitration governed generally by the Federal Arbitration Act and the Company’s Mutual Arbitration Agreement and accompanying procedures. I UNDERSTAND THAT BY SIGNING THIS APPLICATION, I VOLUNTARILY AGREE TO THIS BINDING ARBITRATION PROVISION AND BOTH I AND THE COMPANY GIVE UP OUR RIGHTS TO TRIAL BY JURY. AT-WILL EMPLOYMENT AGREEMENT If hired, I further agree as follows: My employment and compensation are terminable at will, are for no deﬁnite period, and my employment and compensation may be terminated by the Company at any time and for any reason whatsoever, with or without cause, at the option of either the Company or myself. No implied, oral, or written agreements contrary to the express language of this Agreement are valid unless they are in writing and signed by the CEO of the Company. No supervisor or representative of the Company other than the CEO of the Company has any authority to make any agreements contrary to the foregoing. This Agreement is the entire agreement between the Company and the applicant regarding the rights of the Company or applicant and this Agreement takes the place of all prior and contemporaneous agreements, representations, and understandings of the applicant and the Company. If you have any questions regarding this Application, Binding Arbitration Provision, or At-Will Employment Agreement, please ask a Company representative before signing. I hereby acknowledge that I have read and understand the above statements and Agreement. DO NOT SIGN UNTIL YOU HAVE READ THE ABOVE STATEMENTS, PROVISIONS AND AGREEMENT.

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Chapman Tucson Market