High line Sales Manager

Department: Sales

Employment Type: Full-Time

About Us

Chapman Automotive Group, we don’t just sell cars — we deliver a luxury experience that matches the excellence and innovation.  As part of our ongoing growth, we’re seeking an experienced and motivated Sales Manager to lead our dynamic team. This is an opportunity to join a dealership that values integrity, collaboration, and an elevated client-first approach in every interaction.

Position Overview

The Sales Manager is responsible for developing, coaching, and inspiring our sales team to achieve outstanding results in a modern, consultative sales environment. This role blends leadership, technology proficiency, and client engagement to ensure every guest receives a personalized, world-class experience.

Key Responsibilities

• Team Leadership & Development

• Recruit, train, and mentor Sales Consultants and Product Specialists to perform at their highest potential.
• Foster a culture of teamwork, professionalism, and accountability across all sales operations.
• Coach team members on utilizing our digital retailing and CRM tools to enhance client engagement and follow-through.
• Conduct daily sales meetings, one-on-one coaching sessions, and performance reviews focused on continuous growth.

Sales Performance & Strategy:

• Develop and execute monthly and annual sales strategies that drive performance and profitability.
• Analyze performance data and implement process improvements using dealership software systems.
• Manage inventory levels, merchandising, and pricing strategies in collaboration with the General Manager.
• Partner with marketing to develop events and campaigns that attract new clients and strengthen brand loyalty.

• Client Experience & Relationship Management

• Ensure every client interaction reflects the values of trust, transparency, and sophistication of our company.
• Oversee client satisfaction efforts, including timely resolution of any issues or concerns.
• Maintain visibility on the showroom floor and engage directly with guests to enhance relationships and referrals.

• Brand Standards & Compliance

• Uphold brand standards throughout the showroom and all sales operations.
• Ensure compliance with all dealership, manufacturer, and regulatory guidelines.

• Cross-Department Collaboration

• Work closely with Service, and Parts teams to deliver a seamless and premium ownership experience.
• Participate in dealership and community events to build brand awareness and client loyalty.

Qualifications

• Minimum 5 years of automotive sales experience, with at least 2 years in a management role (luxury brand experience strongly preferred).
• Proven record of success in building, training, and developing high-performing sales teams.
• Strong background using CRM, DMS, and digital retailing software to track performance and enhance customer experience.
• Exceptional communication, leadership, and problem-solving skills.
• Professional appearance and demeanor consistent with the Luxury image.

Compensation & Benefits

• Competitive base salary plus performance-based bonuses and commission.
• Comprehensive benefits package, including medical, dental, vision, and 401(k).
• Ongoing training and certification opportunities.
• Company vehicle allowance or demo program.
• Career advancement opportunities within our luxury automotive group.

Join Our Team

If you’re a proven sales leader with a passion for developing people and delivering luxury-level client experiences, we’d love to meet you. Apply today to become part of the  leadership team and help us continue setting the standard for automotive excellence in  Arizona.