Automotive Sales Consultant

Chapman Ford in Scottsdale is looking for dedicated sales professionals with industry experience to join our team. At Chapman, we believe buying a car should be a fun and stress-fee experience, and we are looking for client-focused sales professionals to make that possible.  As a Sales Consultant, you will customers throughout each step of the car buying process, ensuring each customer has a positive dealership experience and leaves feeling confident and happy about their vehicle purchase.

If you are motivated, enjoy fostering relationships, and want to join a supportive team at a company that values professional growth and success, we want to hear from you! Apply today to accelerate your career! 

What We Offer:

• Attractive Commission Pay Plan: Enjoy uncapped earning potential - You control your income!
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet visitors and convert them into customers by understanding their needs and interests, and making vehicle recommendations suited for their lifestyle.
• Demonstrate vehicles, highlighting appealing technology and features, and accompany customers on test drives.
• Educate customers on warranties, the purchase process, and financing options.
• Stay up-to-date on vehicle inventory, product options, and vehicle technology to ensure a smooth sales process.
• Assist customers with the completion of sales and financing paperwork.
• Deliver sold vehicles to the customer, and follow up after the sale to ensure they are satisfied with their purchase.
• Work with prospective customers online and over the phone to provide general information and schedule showroom appointments.
• Track sales lead activities in the CRM daily and follow up with customers who are not ready to make an appointment. 
• Participate in ongoing training and team development.

Desired Qualifications and Experience:

• At least 1 year of automotive sales experience required.
• A welcoming and friendly demeanor to make a positive impression on guests.
• Exceptional customer service skills, including communication, active listening, and rapport building.
• Ability to think from the customer’s perspective to understand and overcome objections.
• Persuasiveness coupled with strong negotiation skills to offer deals that satisfy the customer and dealership goals.
• Technology proficiency to adapt to evolving vehicle technology and dealership software.
• A valid driver’s license and clean driving record are required.
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment:

We are open Monday – Friday from 8AM to 9PM and Saturday from 8AM to 8PM. We are looking for flexible candidates who are able to work days, evenings and Saturdays. This is an onsite position that requires working with customers in person, online and over the phone, and occasionally working outdoors on the sales lot.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.