BMW Genius

Chapman BMW on Camelback
830 E Camelback Rd, Phoenix, AZ
Full Time
$2,600 a month

Job Title: BMW Genius
Company: Chapman BMW on Camelback
Location: 830 E Camelback Rd, Phoenix, AZ 85014
Schedule: Monday-Saturday | 12pm-8pm | 5-day workweek
Pay: $2,600/month

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Our Chapman BMW on Camelback location is hiring a BMW Genius to deliver an exceptional client experience through product expertise, customer support, and brand representation. This role is ideal for a customer service-oriented professional with a positive attitude, strong communication skills, and the ability to quickly learn and explain new technology.

Responsibilities

Greet clients in the sales and service departments and introduce BMW Genius services
Explain vehicle features, technology, and product information to clients
Assist the sales team with test drives and vehicle deliveries
Communicate appointments, vehicle deliveries, and scheduling updates with sales staff
Educate clients and dealership teams on new BMW products, features, and accessories
Follow up with new owners to ensure satisfaction and answer questions professionally
Stay current on BMW technology, features, and competitor products

Qualifications

At least 1 year of customer service experience required
Customer service oriented with excellent communication and interpersonal skills
Ability to learn new technology and clearly explain features to clients
Positive attitude and strong attention to detail
Comfortable using computers, tablets, and dealership technology systems
Valid Arizona driver’s license with a clean driving record
Must pass background check and drug screening

Compensation & Perks

Competitive Pay: $2,600/month
Opportunities for career growth and advancement
Supportive, team-oriented workplace
Employee discounts and assistance programs
Volunteer opportunities and employee engagement programs
Closed on Sundays

Benefits

Medical, dental, and vision insurance
401(k) with company contributions
Life insurance
Paid time off and holidays
Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Chapman BMW on Camelback