BMW Client Advisor

Chapman BMW on Camelback is seeking dedicated sales professionals with a passion for the BMW brand and delivering world-class service to contribute to a high performing sales team.  As a Client Advisor with Chapman BMW on Camelback, you will own the client experience by understanding customer preferences and offering tailored solutions and exceptional product knowledge.

Preferred candidates will have a solid foundation in luxury vehicle sales coupled with unwavering professionalism and integrity. If you are looking for an opportunity to work for one of Arizona’s leading dealership groups representing a renowned brand, this is it! Apply today to join our team!  

What We Offer:

• Attractive Commission Pay Plan: Enjoy uncapped earning potential – You control your income!
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet guests and convert them into clients by understanding their needs and interests, and making vehicle recommendations suited for their lifestyle.
• Demonstrate vehicles, highlighting appealing technology and features, and accompany customers on test drives.
• Educate customers on warranties, the purchase process, and financing options.
• Stay up-to-date on vehicle inventory, product options, and vehicle technology to ensure a smooth sales process.
• Negotiate deals with clients and assist with completion of sales and financing paperwork.
• Deliver sold vehicles to the customer, and follow up after the sale to ensure they are satisfied with their purchase.
• Conduct business development and networking activities to generate sales and referrals, logging sales activities in the CRM system daily.
• Create and preserve relationships with clients through outbound sales activities

Desired Qualifications and Experience:

• Previous automotive sales experience is required; high-line/luxury brand experience is preferred!
• Exceptional interpersonal and customer service skills with a demonstrated ability to exceed client expectations.
• Knowledgeable about current industry trends with a strong desire for continuous learning and growth.
• Ability to think from the customer’s perspective to understand and overcome objections.
• Persuasiveness coupled with strong negotiation skills to offer deals that satisfy the customer and dealership goals.
• Technology proficiency to adapt to evolving vehicle technology and dealership software.
• Achievement driven, self-motivated and proactive.
• Must have a valid driver’s license and clean driving record.
• Must pass a pre-employment background check and drug screen.

Hours and Work Environment:

We are open Monday – Saturday 8am – 8pm and are seeking candidates with flexible availability to work various shifts during our business hours. Our sales team enjoys a 5-day workweek with Sundays and one weekday off. Candidate can expect to spend a majority of their workday interacting with customers over the phone and in-person in the dealership show room and sales lots.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.