Pre-Owned Automotive Sales Consultant

Chapman Automotive is looking for motived and passionate individuals who are eager to learn and grow professionally to join our Phoenix Value Center sales team! The Value Center specializes in pre-owned vehicle sales, proudly offering an impressive inventory of various makes and models of quality used cars, trucks, and SUVs to meet every customer’s needs and budget.

We are seeking high-energy and adaptable candidates who want to learn and grow within the Chapman organization to join our growing team!  No sales experience? No problem! Whether you’re new to sales or a seasoned professional, you are invited to apply! Our team is ready to support you, providing training and mentorship to help you succeed! If you’re interested in a rewarding career in the automotive industry and looking for a supportive team environment, this is your opportunity!

What We Offer:

• Attractive Commission Pay Plan: Enjoy uncapped earning potential with a pay plan that rewards your success!  
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Connect with customers and prospective customers in-person, over the phone, and via email or live chat. Ask questions to identify their needs and interests and recommend vehicles from our pre-owned inventory.
• Provide general information and schedule showroom appointments for phone and internet customers.
• Work with guests in-person, demonstrating vehicles that meet their wants and needs, highlighting desirable features and technology, and coordinate test drives.
• Collaborate with the Sales Manager to overcome customer objections and effectively close deals.
• Stay up-to-date on current pre-owned inventory and vehicle features.
• Track sales lead activity in the CRM regularly, and follow-up with prospective customers to generate business.
• Participate in ongoing training and team development initiatives.

Desired Qualifications and Experience:

• An outgoing and welcoming personality to create positive first impressions on customers and earn their trust.
• A passion for delivering exceptional customer service paired with confidence and the ability to engage with customers easily.  
• Prior experience in sales, business development, or customer service is a plus, but we provide training!
• Basic computer skills including typing/data entry and navigating various software platforms.
• Quick to respond to inquiries and adapt to changing priorities.
• General knowledge of various makes and models of vehicles is helpful.
• A valid driver’s license and clean driving record are required.
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment:

We are open Monday – Saturday 8AM to 8PM. We encourage and support work-life balance with a 5-day workweek and Sundays off! When you’re at work, enjoy a friendly, laid-back environment where you are part of a collaborative team!

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.