Fleet Travel Administrator (LSA Pilot)

Fleet Travel Administrator (LSA Pilot)
(Temporary)

Job Description:

Travel Request:

• Responsible for processing LSA travel requests as outlined on the vendor intake form (within 24–48 hours) for contractors joining or leaving vessels for in-service ship visits.
• Ensures cost-effective booking of airline, hotel, and transfers (if needed).
• Sends all travel confirmation details to the vendor, project manager, and/or ship contacts, as appropriate.
• Manages changes and cancellations efficiently to minimize additional costs or fees; may contact suppliers for special assistance when necessary.
• Coordinates and monitors flight schedule changes with the air department as needed.
• Maintains the fleet travel mailbox and organizes file folders for tracking and monitoring purposes.
• Enforces travel policy guidelines and ensures vendors understand and comply with procedures.

Administration:

• Oversees LSA contractor travel request processing from initiation to completion, tracking cost, booking windows, travel patterns, number of transactions, vendor responsiveness, systems used, and adherence to standard procedures.
• Prepares and coordinates project documentation, reports, and operational procedures to support consistent execution and alignment with performance goals for air, hotel, transfers, and overall costs.
• Manages ERS/IMS administration for LSA and related travel requests, including creation, coding, approval, and tracking of all ERS submissions related to Fleet Travel expenses.
• Maintains and distributes weekly/monthly reports of all bookings to management.
• Supports the manager with special projects as needed.

Minimum Requirements:

• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel and Word)
• Experience with Markview
• In-depth understanding of travel systems and processes, with Sabre proficiency required
• 3+ years of prior administrative experience
• Experience in hospitality, cruise line, or travel industries preferred
• Strong critical thinking, planning, and organizational skills
• Availability for weekend coverage, if needed

Benefits through CGC: Payday Fridays, Dental, Vision, STD and/or LTD, Voluntary Life & AD&D, Accident, Critical Illness, Hospital Indemnity, Health Advocate EAP, and Health Equity Commuter Benefits, ZayZoon, and 401k.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws