Service & Parts Manager

Ready to make an impact? Take the next step in your career by joining our team at Castle Automotive Group.

We're looking for a Service & Parts Manager who is a results-driven leader with a proven ability to coach, mentor, and develop high-performing teams in a high-volume, fast-paced shop.

What's In It For You:

• Competitive pay plans
• 401(K), employer match
• Major medical and Dental (50% employee-paid premium), and Vision insurance options
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off 
• Employee vehicle purchase discounts
• Career advancement
  
  

As a Service Manager, you’ll:

• Assesses present and future needs, trends, problems, and profit opportunities of the service and parts departments
• Establishes short and long-term operating and financial objectives for the service and parts department, within the Company's overall plans and policies
• Ensures that approved policies and objectives are clearly understood and effectively applied within the departments
• Formulates annual and monthly sales/profit objectives and expense budgets in accordance with company objectives
• Reviews and appraises the results of the activities within the departments and takes appropriate action as necessary
• Selects, coaches, leads, trains, and supervises shop personnel
• Works to improve the CSI and performance of advisors consistently
• Communicate with staff and customers in a friendly and professional manner
• Provide high-level service to both internal and external customers

What You’ll Bring to the Team:

• 3-5 years of experience as a Service Manager, Shop Foreman, or related role in a dealership service department
• CDK experience is preferred
• Familiarity with customer service standards and processes
• Strong work ethic and willingness to get the job done
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Proven high CSI 
• Extremely focused on following and guarding processes
  
  

Service & Parts Manager: $175k - $275k
Compensation will be based on performance and experience; pay ranges may vary from the displayed amounts

To learn more about us, visit: https://jointeamcastle.com/ 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.