Business Development Representative

36788 State Rte 26, Carthage, NY
Full Time

Are you ready to jump start your career and grow with our organization?

Do you have experience working in a retail environment or any customer service?

Do you enjoy solving customer inquiries and creating relationships via phone?

Are you passionate about delivering an excellent customer experience?

If you answered yes, apply here! We are looking to add qualified person like that to our team. If you have the ambition and commitment necessary to add to our continuously growing business - apply now! 

 

Responsibilities (include but are not limited to)

    • Promptly respond to inbound internet leads, phone calls, and inquiries

    • Make outbound calls to new and existing leads as well as previous customers

    • Cold calling previous customers to generate interest
    • Set appointments for the sales team and follow up to ensure attendance
    • Maintain and update the CRM system with accurate information- always ask for name, phone and email

    • Work closely with sales and marketing teams to support dealership promotions

    • Provide excellent customer service and represent the Ford brand with professionalism

 

What We're Looking For

    • 1–2 years of sales, customer service, or call center experience preferred

    • Strong communication and organizational skills

    • Comfortable using a computer- websites, CRM tools, and Microsoft Office

    • High energy, self-motivated, and goal-driven

    • Automotive industry experience is a plus, but not required

 

What We Offer

    • A fun, team-oriented environment
    • Paid time off and holidays
    • 5 day work week AND Closed on Sundays
    • Ongoing training and growth opportunities
    • Great Benefits (health, vacation, 401K, paid holidays, etc...)

 

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