Care Manager

Job Title: Care Manager
Company: Care Healthcare of Washington
Location: Federal Way, WA
Employment Type: Full-Time
Compensation: $25.00 per hour

About Us
Care Healthcare of Washington is an in-home care agency dedicated to delivering compassionate, client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity, teamwork, and operational excellence.

Position Overview: Care Manager
Our Federal Way location is currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance.

As a key member of our administrative team, the Care Manager will coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support.

Key Responsibilities

Care Coordination & Scheduling

• Create and manage caregiver schedules based on client needs and authorized service hours

• Track service logs and make schedule adjustments to ensure continuous coverage

• Ensure accurate tracking of billed hours and compliance with state guidelines

Client & Caregiver Communication

• Serve as the primary liaison for clients, families, and caregivers

• Address scheduling concerns and service issues with professionalism and urgency

• Promote a client-centered and solutions-focused approach in all interactions

Documentation & Compliance

• Assist with new client intakes, assessments, and care plan updates

• Maintain accurate and up-to-date care documentation and service records

• Monitor service authorizations and ensure timely renewals to remain in compliance

Administrative Support & Team Collaboration

• Coordinate with the hiring team to support caregiver on-boarding and readiness

• Communicate caregiver availability and schedule changes with the care team

• Participate in team meetings and contribute to operational planning and improvements

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor's degree preferred

• At least 1 year of experience in care coordination, scheduling, or healthcare administration

• Strong proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems

• Excellent communication, organization, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Professional, empathetic, and detail-oriented approach to client service

Preferred Skills

• Experience in home care, healthcare, or human services settings

• Familiarity with scheduling systems.

• Bilingual abilities are a plus

Benefits

• Medical, Vision, and Dental insurance

• 401(k) retirement plan

• Supportive and mission-driven team environment

• Ongoing training and professional development opportunities

• Opportunity to make a meaningful impact in the lives of clients and caregivers

Apply Today
Join a team that’s committed to care that is centered on well-being.
Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington.