Care Manager

Job Title: Care Manager
Company: Care Healthcare of Washington
Location: Puyallup, WA
Employment Type: Full-Time
Compensation: $25.00 per hour

About Us
Care Healthcare of Washington is a leading home care agency dedicated to providing compassionate and comprehensive support to individuals and families across King and Pierce counties. Focused on delivering high-quality, reliable in-home care, the organization has built a reputation grounded in integrity,professionalism and empathy. Committed to supporting diverse communities,Care Healthcare's services aim to empower individuals to lead healthier and fulfilling lives while supporting our team through a collaborative and mission-driven work environment.

Position Overview: Care Manager
Our Puyallup branch is currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance.

As a key member of our administrative team, the Care Manager will lead a team of caregivers, coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support.

Key Responsibilities

Care Coordination & Scheduling

• Create and manage caregiver schedules based on client needs and authorized service hours

• Track service logs and make schedule adjustments to ensure continuous coverage

• Ensure accurate tracking of billed hours and compliance with state guidelines

Client & Caregiver Communication

• Serve as the primary liaison for clients, families, and caregivers

• Address scheduling concerns and service issues with professionalism and urgency

• Promote a client-centered and solutions-focused approach in all interactions

Documentation & Compliance

• Assist with new client intakes, assessments, and care plan updates.

• Maintain accurate and up-to-date care documentation and service records.

• Monitor service authorizations and ensure timely renewals to remain in compliance.

Administrative Support & Team Collaboration

• Coordinate with the hiring team to support caregiver on-boarding and readiness.

• Communicate caregiver availability and schedule changes with the care team.

• Participate in team meetings and contribute to operational planning and improvements.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor's degree preferred.

• At least 1 year of experience in healthcare or senior care management.

• Proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems.

• Strong time management and decision-making abilities.

• Exceptional leadership, communication, organization, and problem-solving skills.

• Fluent in English (spoken and written).

• Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

• Experience working with older adults or individuals with disabilities in a care-giving or healthcare setting.

• Experience with scheduling systems.

Benefits

• Medical, Dental, Vision and Prescription Insurance

• 401k

• 11 Paid Holidays

• Supportive and mission-driven team environment

• Leadership Development and career growth opportunities

Apply Today
Join our team! 
Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington.

Care Healthcare of Washington is an equal opportunity employer.