Fixed Operations Bodyshop Administrator

 

 

Fixed Operations Bodyshop Administrator

 

Department: Shared Services

Reports to: Fixed Operations Administrative Lead

 

Salary: $22 - $26 Per Hour

 

Job Summary

The Fixed Operations Bodyshop Administrators will support both bodyshops and reconditioning by closing out repair order tickets, processing payments, following up with insurance companies and maintaining schedules within the Dealer Management System.  

 

Core Responsibilities

 

Daily

Close repair orders for internal, insurance, sublet and reconditioning tickets within DMS & CCC

Enter insurance/ customer checks into DMS & CCC

Complete general journal EFT payments in DMS & CCC

Sublet invoices to correct repair orders & scan invoices into CCC

Underpayment/ Overpayment adjustments within DMS

Contact customers and/or insurance to check on status of payments

Review unposted bank transactions and ensure all transactions have been posted

Review AR statements

Process rental payments

Create a list of final supplements that need to be sent to insurance

Validate all CCC estimates against completed work and reconcile discrepancies before closing

 

 

Weekly

Review open RO report and ensure they are closed in a timely manner

Review accounts within DMS

 

Monthly

One on One with Fixed Operations Team Lead

 

Month-End

Ensure all open RO’s that can be closed for the month, are closed

 

Quarterly

Review accounts with Fixed Operations Team Lead

 

Year-End

Review all accounts for bodyshops by end of January to ensure they are ready for audit

If any 12^th month adjusting entries need to be completed, this needs to be communicated to Fixed Operations Team Lead by Dec 31^st.

Ensure account transaction descriptions and supporting documentation for bodyshop accounts are saved to the M drive for December GL

 

Other Responsibilities

Maintain the integrity of the FTC regulations

Complies with the employee handbook, company, & departmental policies

Cross training

Organizing and maintaining paperwork

 

Job Requirements

• Strong analytical skills and a sense of urgency
• Previous automotive accounting experience preferred, but not necessary.
• Team player focused on efficiency and accuracy.
• Strong communication skills via email/phone
• Good organization skills with attention to detail
• Critical thinker and effective time manager
• Experience with Microsoft Office/Excel
• High School Diploma
• 2 years of administrative experience

Universal Responsibilities

• Adhere to the Rochester Motor Cars mission, vision and values in all situations.
• Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.

1. Customer Enthusiasm
2. Employee Satisfaction
3. Financial Performance
4. Market Effectiveness
5. Ongoing Improvement

• “Grow people, make friends and do good.”
• Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

 

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.

 

Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

 

Additional duties may be assigned by the Fixed Operations Team Lead and job description subject to change at management’s discretion.