Express Service Advisor

Join Capital Chevrolet of Shallotte as an Express Service Advisor – Weekends Off!

Looking for a career where you can combine your people skills with your passion for cars? CAPITAL is on the hunt for a friendly, fast-paced Express Service Advisor to be the first point of contact for customers coming in for quick maintenance services. In this role, you’ll greet customers, perform express write-ups, and keep the service lane moving with efficiency and energy—all while delivering an outstanding customer experience.

Why You’ll Love It:

• Competitive hourly pay + commission/bonus opportunities

• Monday–Friday schedule – no weekends!

• Health Insurance & PTO

• 401(k) with company match

• Career growth within one of the Southeast’s largest automotive groups

What You’ll Do:

• Welcome customers with a positive, professional attitude

• Perform quick, accurate service write-ups for express maintenance

• Clearly explain recommended services and costs in a way customers trust

• Keep service appointments flowing smoothly with efficient scheduling and communication

• Partner with technicians to make sure vehicles are serviced right and on time

• Ensure the service lane stays organized, clean, and customer-ready

What We’re Looking For:

• Previous experience in customer service or automotive service is a plus (but not required—we’ll train the right person!)

• Strong communication skills and the ability to build rapport quickly

• Tech-savvy and comfortable using computer systems for scheduling and invoicing

• A valid driver’s license and clean driving record

• Team player with a can-do attitude and strong sense of urgency

Why CAPITAL?
With 20 automotive and powersports franchises and more than 1,500 employees, CAPITAL is more than a company—it’s a community. We take pride in our tradition of excellence while building a forward-thinking, family-owned culture that supports growth, innovation, and success. We also proudly support veterans and military personnel in their career journeys.

Ready to bring energy, customer focus, and opportunity together? Apply today and start your journey with Capital Automotive Group!

Capital Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.