WHO WE ARE

Welcome to the Cannery Pier Hotel & Spa — a true icon of the Pacific Northwest. Perched 600 feet over the powerful Columbia River, our hotel blends comfort, luxury, and historic charm, offering guests front-row views of the Astoria-Megler Bridge and the vibrant life of a working river.

Our in-house Bar 600 is a cozy yet upscale retreat where bold flavors, craft cocktails, and spectacular river views come together to create unforgettable moments.

JOIN OUR TEAM

We’re looking for a warm, detail-oriented, and service-driven Guest Services Representative to be the face of our hotel! In this role, you’ll ensure that every guest’s stay is memorable — from reservation to checkout — while delivering the exceptional hospitality Cannery Pier Hotel & Spa is known for.

YOUR SCHEDULE

• 7:00 AM – 3:00 PM

• 3:00 PM – 11:00 PM
  (Weekend and holiday availability is a must — hospitality never sleeps!)

COMPENSATION & PERKS

• $17.00/hour

• Employee discounts

• Opportunities for growth and advancement

WHAT WE OFFER

• A vibrant, supportive team culture

• Opportunities for creativity, professional development, and career growth

• Employee discounts at our hotel and others in the network

• Commitment to continuous learning and improvement

• A collaborative environment fueled by passion, purpose, and accountability

• A peek into our unique, welcoming vibe

Plus, benefits for those who qualify:

• Health, Vision, and Dental Insurance

• 401(k) Retirement Plan

• Paid Vacation and Sick Leave

• Paid Holidays

• Employee Referral Bonus Program

• Hotel Discounts for you, your friends, and your family

• Personalized support from our Talent Team to help you achieve your career goals

RESPONSIBILITIES

• Use suggestive selling techniques to promote hotel services and upsell rooms

• Perform front desk operations: check-ins, reservations, check-outs, pre-registrations, and special requests

• Respond promptly and warmly to guest inquiries and complaints, offering creative solutions

• Demonstrate genuine hospitality and an unwavering commitment to guest satisfaction

• Complete guest accident reports as needed and in accordance with hotel procedures

REQUIREMENTS

• High School Diploma or GED preferred, or 6 months of related experience/training

• 1+ year experience in hospitality or guest services preferred

• Comfort handling cash and credit card transactions

• Strong attention to detail and basic math skills

• Flexibility to work various shifts, including evenings, weekends, and holidays

• A passion for creating positive guest experiences

ABOUT US

Cannery Pier Hotel & Spa is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination and harassment based on race, color, religion, gender, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected status.