Automotive Cashier/Receptionist
San Jose, CA
Full Time
or

Stevens Creek Chevrolet

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude.

This position requires cash handling skills and along with this position, this individual will receive calls to the dealership to determine the nature of the callers business, and direct the caller to their destination.

 

Responsibilities

 

  • Answers dealership group phones
  • Greets and receives customers
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting
  • Works cooperatively with the service team
  • Updates customer records
  • Communicates with callers and visitors in a professional, friendly, and efficient manner
  • Assists in scheduling and confirming service appointments
  • Participates in customer satisfaction process
  • Participates in customer retention process

     

Qualifications

 

  • Excellent communication skills
  • Some accounting experience preferred
  • Outgoing and positive demeanor
  • Maintains a professional appearance
  • Punctual with the ability to handle schedule flexibility
  • Valid driver’s license and satisfactory Motor Vehicle Report
  • Able to clear a pre-employment background check

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