Office Assistant

CAG Acceptance, part of the Chapman Automotive Group, is an Arizona based, full service indirect automobile finance company specializing in sub-prime auto loans. We are seeking an Office Assistant to contribute to our dynamic team! In this role, you will provide administrative and clerical support to the General Manager and Office Manager, and assist customers as needed.

Our ideal candidate is someone with a great attitude, who takes initiative, and is extremely detailed and meticulous.  If this sounds like you, we encourage you to apply! Come join our team! 

What We Offer:

• Competitive Compensation! Ranging from $17 - $18 per hour based on experience.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Handle inbound and outbound calls addressing customer questions or concerns with professionalism and poise, or referring customers to the appropriate staff member for further assistance.
• Multi-task between speaking with customers and notating accounts simultaneously.
• Consistently and accurately document all information pertaining to customer accounts.
• Review and update daily department Excel reports.
• Assist customers with making payments; process check-by-phone and/or ACH requests accurately.
• End of day cash drawer balancing and reports.
• Clerical tasks including creating and maintaining files, scanning and filing documents, sorting mail and alphanumeric data entry.
• Other duties include running errands, as needed.

Desired Qualifications and Experience:

• Prior experience working in an office environment or administrative role is preferred.
• Strong computer skills including proficiency with Microsoft Office (Outlook, Excel and Word) and alphanumeric data entry.
• Experience operating office equipment such as copiers, scanners, credit card payment terminals, etc.
• A positive, team-player attitude and the ability to follow directions and complete tasks efficiently.
• Exceptional attention to detail and focus on accuracy.
• Punctual, dependable and professional with an excellent work ethic.
• Fluent in written and verbal English; fluency in Spanish is a plus!
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment:

This is an onsite position at our office located in Scottsdale. Regular hours are Monday – Friday 8am to 5pm, with occasional overtime opportunities.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.