Service Advisor

Kokomo, IN
Full Time

or

Button Chrysler Dodge Jeep Ram, part of the Chariot Automotive Group, is looking for an experienced Service Advisor for our rapidly growing service department.

At the Button Chrysler Dodge Jeep Ram we believe that employees are the key to our continued success. We’ve built a legacy with our Value Statements and our employees have helped us become a familiar face in the community, be it from helping out at community events or providing the sales and service that our customers have come to love and respect. We know that none of this is possible without an amazing team of employees working within all facets of the dealership, and we treat our employees as family.

Button Chrysler Dodge Jeep Ram is part of a growing family of dealerships that offers a fun working environment, great pay and benefits, as well as the opportunity to grow and advance your career.

Job Responsibilities:

  • Consult and interpret customer needs for the mechanics
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

  • Exemplary customer service skills are a must
  • Previous Service Advisor experience required
  • Ability to work and thrive in a very fast paced atmosphere
  • Knowledge of Chrysler and Mopar products preferred
  • Previous experience with DealerTrack preferred
  • Valid driver's license with no suspensions or major violations in the last 7 years

WHAT WE OFFER:

  • 401k Plans with Company Match
  • Paid Time Off, after 90 days 
  • Health, Dental, Vision and many other benefit options
  • Employee Purchase and Discount Programs

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If you have questions, please contact sshafer@buttondodge.com