Service Appointment Coordinator

Position Summary

The Appointment Coordinator serves as the first point of contact for our Service Department and plays a critical leadership role in scheduling, and customer communication. This position ensures smooth daily operations by managing appointments and delivering exceptional customer service.

Key Responsibilities

• Customer communication
• Greet customers as they walk in the door and direct them to where they need to go
• Answer incoming customer calls
• Scheduling service appointments
• Manage vehicles towed into dealership

Qualifications

• Strong communication and customer service skills.
• Highly organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional demeanor and problem-solving mindset.

Preferred Experience

• Experience managing schedules
• Customer service experience

Benefits

• Medical and Dental Insurance
• Voluntary Insurance (life, disability, etc.)
• 401(k) Plan with Company Match
• Paid Time Off
• 7 Paid Holidays
• Employee discounts on Parts, Service and Vehicle purchases
• Paid Training