Automotive Service Technician

Brown's West Branch Ford is seeking a skilled and dependable Automotive Service Technician with advanced certifications to join our growing service team. This is a great opportunity for an A or B-level technician looking for a stable, well-equipped shop with a strong customer base and steady workflow. You’ll be responsible for diagnosing, repairing, and maintaining Ford Vehicles, with a focus on quality, efficiency, and customer satisfaction. 

Automotive Service Technician Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Automotive Service Technician Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership

• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

• Execute repairs under warranty to manufacturer specifications

Automotive Service Technician Qualifications

• 3+ years of Service Technician experience preferred

• High school diploma or equivalent

• Ford Certification

• Previous experience at a Ford dealership is preferred

• B level qualifications, including Diagnostic, Electrical and Engine Repair

• Dexterity, requiring a steady hand, excellent hand-eye coordination

• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

• Excellent customer service skills and basic computer competencies

• Positive, friendly attitude, along with an eagerness to improve

• Enjoy working in a dynamic environment

• Teammate with ability to collaborate with others effectively

• Ability to learn new technology, repair and service procedures and specifications

• Valid driver's license and clean driving record

Working at Brown’s Family of Dealerships means being part of a legacy that began in 1964 and continues today with a strong commitment to treating customers—and employees—like family. From humble beginnings in Guttenberg, Iowa, the company has grown to five locations across four cities, offering a wide range of automotive brands and services. With over 175 team members, Brown’s values community, growth, and customer care, creating a supportive work environment where you can thrive alongside a dedicated and experienced team.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.