HGI Brookfield & Brookfield Conference Center Sales Manager

HGI Brookfield & Brookfield Conference Center Sales Manager

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HGI Brookfield & Brookfield Conference Center Sales Manager position is more than a leadership role, it's an opportunity to make a meaningful impact on people, performance, and the guest experience. At Hilton Garden Inn Brookfield Conference Center, you'll have the chance to lead with purpose, inspire your team, and contribute to the success of a growing  organization. We believe great leaders are developed, not just hired, which is why we invest in your growth through mentorship, professional development, and the resources needed to succeed, all  while staying true to our core values of Growth, Fun, Trust, and Responsibility. 

We take great pride in the inclusive and engaging culture we've built, which has contributed to our award-winning workplace recognition. As a member of our leadership team, you'll play a key role in fostering that culture, empowering team members, and helping everyone connect their daily  contributions to the overall success of Hilton Garden Inn & Brookfield Conference Center.

How You’ll Make An Impact 

This Sales Manager is responsible for driving hotel & event revenue through the development of new business and management of existing client relationships.  This role builds strong relationships with corporate clients, event planners, travel partners, and local organizations while ensuring a high level of service from initial inquiry through event completion.

• *Develop and execute sales strategies to achieve hotel room, event, catering, and overall revenue goals.
• *Proactively prospect for new corporate, group, social, wedding, and event business.
• *Build and maintain strong relationships with existing clients and key accounts.
• *Respond to event and group inquiries, prepare proposals, conduct site tours, and negotiate contracts.
• *Sell meeting rooms, banquet facilities, guest rooms, catering packages, and other hotel services.
• *Coordinate closely with Operations, Front Office, Food & Beverage, and Banquet teams to ensure   successful events.
• *Manage the sales process from initial inquiry through contract.
• *Maintain accurate records of leads, proposals, contracts, and sales activities in the hotel and Conference       Center sales system.
• *Conduct regular sales calls, client visits, networking activities, and community outreach.
• *Develop partnerships with local businesses, corporations, wedding professionals, tourism organizations,     and event planners.
• *Monitor market trends, competitor activities, pricing, and opportunities for new business.
• *Participate in trade shows, networking events, bridal shows, community events, and industry functions.
• *Meet or exceed monthly, quarterly, and annual sales and revenue targets.
• *Work with revenue management to maximize occupancy, group bookings, and event profitability.
• *Provide exceptional customer service and resolve client concerns promptly and professionally.
• *Conduct post-event follow-up to encourage repeat business, referrals, and long-term client relationships.
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To Be Successful In This Role, You'll Bring 

• *2+ years of hotel sales, event sales, hospitality, or related business development experience preferred.
• *Proven track record of meeting or exceeding sales goals.
• *Strong communication, negotiation, presentation, and interpersonal skills.
• *Excellent organizational and time-management abilities.
• *Ability to manage multiple leads, clients, and events simultaneously.
• *Strong customer-service mindset and attention to detail.
• *Proficiency with Microsoft Office and hotel sales/CRM systems.
• *Ability to work flexible hours, including occasional evenings, weekends, and holidays based on events and   business needs.
• *Ability to build relationships and generate business through networking and community involvement.
• *Experience selling weddings, corporate meetings, conferences, banquets, and group room blocks.
• *Knowledge of local businesses, organizations, and event venues.
• *Existing relationships with corporate accounts, event planners, wedding professionals, or community   organizations.
• *Experience with hotel PMS, CRM, catering/event management, or sales software.
• *Strong understanding of hotel revenue generation and group sales.
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Why You'll Love Working Here

Career Growth 

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks 

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits 

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions 

Ready To Grow With Us? 

Take the next step in your career with NCG Hospitality! Explore our current opportunities and  discover what makes our team a great place to grow. 

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.