Scheduling Manger

At BrightStar Care, we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages and support systems for our employees.

Do Not Apply Unless You Qualify!

• Minimum 1 year of scheduling/staffing experience
• Excellent communication and customer service skills
• Excellent team work attitude
• Excellent organizational skills
• Strong computer skills
• Ability to work in a fast-paced, high volume environment
• Desire to help families and make a true difference
• Ability to solve problems efficiently and creatively and stay calm during stressful times
• Ability to be on call one week day after work hours, one weekend a month, and two holidays a year.

Job Description:

• Conduct daily activities in the scheduling department, ensuring that all shifts have been filled and schedules are communicated to caregivers, clients and facilities.
• Oversee field staff as it relates to customer service and client interaction
• Motivate, inspire and implement teamwork at all times
• Maintain communication with field staff & clients.
• Solve problems quickly and effectively
• Support intake calls for potential client and maintain service standards
• Process new client referral calls; schedule home visit and assign RN
• Must be comfortable with handling complex scheduling demands and managing multiple simultaneous client and field staff needs
• Manage and filter incoming calls in a friendly, professional and knowledgeable manner
• Prioritize, and re-prioritize to get the job done, maintain organizational skills at all times
• Documentation
• Regular paid on-call rotation shared with several staff member (weekends, holidays and after hours)

Your Schedule:

• Full-Time
• 40 Hours / Week +
• 9:30 AM - 6:00 PM
• M-F
• One Saturday A Month [8:00 AM - 3:00 PM]
• Ability to be on call one week day after work hours, one weekend a month, and two holidays a year.

Your Pay and Benefits:

• Health, Dental, Vision, and Life Insurance Available
• Paid time off
• 401(k) with company match
• Weekly pay via direct deposit
• Free continuing education opportunities
• Supportive and Rewarding Work Environment
• Monthly employee recognition program
• Employee referral bonus program
• Growing Company with opportunity for development
• Support available 24/7 in case of an emergency
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