Client Care Coordinator/ Office Admin

Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level with the recognition and benefits you need. Come work for us and see how BrightStar Care of Colorado Springs employees uphold A Higher Standard.

What We Offer:

At BrightStar Care we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages, including: 

· 401(k)

· Time Off Bonus

· Insurance:

o Medical

o Short-Term Disability

o Term Life

· Mileage Reimbursement for clinical / administrative positions

· PTO

· Free Training

· Part of a team with RN Oversight

·  Employee referral bonus

· OnCall bonus

 · Enterprise Champion for Quality 8 YEARS RUNNING!

· Weekly pay w/ direct deposit

• Every BrightStar Care location is independently owned and operated

· We promote from within

· Free continuing education

· Nurse and Employee of the Month

· HomeCare Pulse Employer of Choice

· Over 95% of BrightStar locations are Joint Commission accredited or in process!

Responsibilities

· Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.

· Scheduling and care coverage – supports scheduling team. 

· Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies

· Assists in the development of organization goals and agency performance improvement activities

· Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care

· Supervises, educates and coaches other field personnel, as directed by the Director of Nursing

· Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities

· Assures compliance with all local, state and federal laws

· Support staff for office.

Requirements

· High School Diploma required

· CPR Certification (classes offered in house)

· Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)

· Flexibility and good time management skills A MUST

· Minimum of 1 year experience in office.

· Excellent organization, planning, and project management skills.

· Valid driver’s license; valid state required proof of auto insurance.

· Transportation to meet the needs of position and scope of job responsibilities.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.