Automotive Truck Bed/Accessory Manager

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ESSENTIAL FUNCTIONS:

-Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and truck beds that they might need or enjoy -Control number of returns due to errors by using parts equipment and information resources to accurately identify needed parts, accessories, and truck beds.

-Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.

-Must be able to lead and manage employees - the manager will be responsible for the hiring and managing of technicians that will be installing the truck beds, automotive accessories, etc.

-Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.

-Follow up on special ordered items, and notify the customer when received.

-Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact area by following good housekeeping procedures.

-Other duties as requested.

 

QUALIFICATIONS:

-Valid Drivers License

-Experience/knowledge with automotive accessory installation

BENEFITS TO YOU:

Heartland Truck Beds (powered by Briggs Auto Group) offers excellent compensation commensurate with experience and a competitive benefits package to all full-time employees including health, dental, vision, life, and disability insurance and 401(K) match.

We are an Equal Opportunity Employer (EOE)

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