Service Advisor

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Bob Boyte Honda - Brandon is seeking a dedicated and customer-focused Service Advisor to join our team in Brandon, MS. In this role, you will be the primary point of contact for customers bringing their vehicles in for service, ensuring a seamless and positive experience from start to finish. Your expertise and communication skills will help drive customer satisfaction and support the overall success of our service department.

Responsibilities

• Greet customers promptly and warmly when they arrive for service appointments.
• Assess customers’ vehicle service needs and communicate effectively with both customers and technicians.
• Provide accurate cost estimates and service timelines to customers.
• Manage service orders and ensure all paperwork is complete and accurate.
• Follow up with customers regarding service status and recommendations for future maintenance.
• Resolve customer concerns and complaints professionally and efficiently.
• Maintain up-to-date knowledge of Honda vehicles, service procedures, and warranty policies.

Requirements

• Previous experience as a Service Advisor or in a customer service role within the automotive industry preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency with computer systems and service management software.
• Valid driver’s license and clean driving record.
• Commitment to delivering exceptional customer service.

Benefits

• Competitive annual salary ranging from $50,000.00 to $100,000.00 based on experience and performance.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company match.
• Paid Vacation.
• Employee discounts on vehicle purchases and services.
• Opportunities for training and professional growth.

About the Company

Bob Boyte Honda - Brandon is a trusted automotive dealership committed to providing outstanding service and quality vehicles to the Brandon community. Our team values integrity, professionalism, and a customer-first approach. We pride ourselves on fostering a supportive work environment where employees can thrive and grow their careers.

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