BMW Service Advisor

BMW of the Main Line
225 Bala Ave, Bala Cynwyd, PA
Full Time
$75,000 – $150,000 a year

BMW of the Main Line, Philadelphia's BMW Dealer is looking for a Service Advisor to join our team. This is an excellent opportunity for any automotive professional who is passionate about customer service.

Qualifications:

Minimum 1 year experience as a Service Advisor in a dealership or tire store setting
Passion to provide the highest level of customer service
Excellent communication and organizational skills
Ability to perform in a fast-paced environment
Familiarity with automotive software - CDK a plus
Professional attitude and appearance
Ability to pass pre-employment screening including driving, drug and background

Responsibilities:

Build rapport with all customers and expand your personal “book of business”
Assist and advise customer with all automotive service needs
Handle all incoming calls in a professional manner
Set, manage and deliver on customer expectations
Maintain accurate and timely communication during service visit
Create, monitor and complete quality work orders and invoices
Provide clear estimates of work required and recommended
Initiate and manage extended warranty and insurance claims
Ensure legal and warranty compliance on all documents and processes
Produce clear invoices with complete explanations of work performed or declined
Maintain a positive, team-oriented relationship with technicians and parts personnel
Assist all dealer personnel as required to foster positive outcomes for customers and coworkers
Complete and all required factory and company training

Benefits:

Generous and unique pay plan based on RO count, sold hours, labor and parts gross, and several other key performance indicators
Paid Vacation based on regular sales commissions
401K with company match
Excellent health benefits including vision and dental with generous company contribution
Company paid life and disability with supplemental plans available
Employee purchase program
Discounts on parts and repairs for immediate family members
Caring work environment
State of the art facility

Apply for BMW Service Advisor

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

State/Province

Zip/Postal Code (optional)

Were you referred by anyone? (optional)YesNo

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

BMW of the Main Line