Support Specialist - Entry Level
Norwalk, CT
Full Time
Support Specialist – Dealership Operations
Keeler Motor Car Company – Norwalk, CT
10 Tindall Avenue, Norwalk, CT 06851
(203) 286-3561
An Elite Entry Point Into Automotive Leadership
Genesis of Ridgefield, backed by the legacy strength of Keeler Automotive Group, isn’t just another dealership—we’re building a luxury experience from the ground up in Fairfield County. With no inherited footprint in this market, everything we do is intentional—from operations to brand presence to leadership development.
We’re seeking a full-time Support Specialist to join our founding team in Norwalk. This is not a passive role—it’s an immersive experience designed for someone who wants to learn, contribute, and eventually lead. If you're highly capable, adaptable, and ready to take on a wide scope of responsibilities, this role is your launchpad.
What You'll Do
As a Support Specialist, you’ll serve as the operational linchpin of the dealership. You'll support all departments—Sales, Service, Finance, and Marketing—with frontline execution and behind-the-scenes precision.
Core Responsibilities:
Vehicle & Lot Operations
- Manage vehicle movement, delivery prep, showroom presentation, and lot staging
- Conduct final visual inspections before client handoff
- Coordinate off-site transport, vendor runs, and store-to-store logistics
Customer Delivery & Hospitality
- Assist in white-glove delivery experiences: documentation, prep, presentation
- Provide valet support, shuttle service, and client-side logistics as needed
- Maintain a polished, proactive presence with every customer interaction
Internal Support & Admin Execution
- Support daily operations: registration runs, supply pickups, dealership readiness
- Partner with inventory and accounting teams to maintain vehicle records
- Help schedule vendors and prepare for key internal appointments
Brand & Event Execution
- Represent Genesis at community events, marketing activations, and off-site campaigns
- Support setup, breakdown, vehicle display, and guest experience
- Be the face of the dealership in public-facing brand moments
Who Thrives Here
This role is designed for someone who treats it as a path, not a placeholder.
You’ll succeed here if you’re:
- Accountable – You finish what you start and take ownership of the details
- Adaptable – You can handle shifting priorities and still deliver under pressure
- Polished – You bring professional presence to every client, teammate, and event
- Operationally minded – You think in systems and move with purpose
- Hungry to grow – You want more than a job—you want a trajectory
Qualifications
- Valid driver’s license and clean driving record
- Strong time management and organizational skills
- Ability to lift up to 50 pounds and work on your feet throughout the day
- Prior experience in dealership operations, hospitality, logistics, or customer service preferred
- Willing to work full-time, including some Saturdays and event days
Why Genesis of Ridgefield
- Real-Time Access to Leadership – Work shoulder-to-shoulder with senior management
- Cross-Functional Exposure – Learn operations, service, logistics, and event execution
- Growth Path – Advancement potential into Inventory, Marketing, or Fixed Ops Management
- Keeler Culture – A high-integrity, family-led group with a reputation for excellence
- Competitive Pay & Benefits – Full-time role with insurance, paid time off, and employee discounts
Apply Now or call:
(203) 286-3561
We’re not looking for just another hire. We’re building something—and we’re looking for the next leader to rise from within.
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