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Dealership Service Advisor / Writer

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Service Advisor:

Luxury Imports of Bowling Green is looking for an A player to join our team.  Luxury Imports of Bowling Green believes that its strength, continued success, future growth and profitability depend on building trusting relationships with our team members, customers and industry partners.

Job Responsibilities:

  • Ensure automotive technicians provide you with a comprehensive and detailed inspection.

  • Ensure all inspection results are estimated and clearly communicated to the Customer.

  • Secure Customer authorization for minor and major automotive repairs and services.

  • Help manage shop work-flow and properly set Customer expectation with respect to completion of repairs.

  • Ensure customer service area/lobby are kept in presentable condition.

  • Performing shop opening and closing procedures.

Job Requirements:

  • Top Tier CSI is a must.

  • Must be comfortable selling and closing all types of sales including tires.

  • Must be energetic and have a positive, upbeat personality!

  • Must be able to hit monthly goals.

  • automate dms experience helpful.

  • Automotive dealership experience is required, Highline experience preferred

  • Be a top performer

  • Have a winning attitude

  • A desire for a long term career with a growing organization.

  • High School Diploma or equivalent.

 

Advisor responsibilities include but not limited to:

  • Greeting customers promptly

  • Obtaining customer and vehicle information

  • Clearly reporting all vehicle symptoms as described by the customer

  • Determining and recommending needed maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and updating customers frequently

  • Verifying that the final invoice reconciles with the work performed on the repair order

  • Explaining all completed work and charges to customers

 

What We Offer

  • 401K 
  • Paid training
  • Paid holidays
  • Paid vacation
  • Full benefits package
  • Closed Sunday, 5-6 day work week
  • Team environment

Apply for Dealership Service Advisor / Writer

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Equal Employment Opportunity Information (Voluntary Disclosures)

BMW & Mercedes of Bowling Green is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at BMW & Mercedes of Bowling Green are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at BMW & Mercedes of Bowling Green. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Ethnic and Race identification

Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

Veteran status

BMW & Mercedes of Bowling Green is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires BMW & Mercedes of Bowling Green to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA.

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

BMW & Mercedes of Bowling Green