Market Leader

2375 North Opdyke Road, Auburn Hills, MI
Full Time

Start your journey with Blue Compass RV as we are looking for RV Market Leader for our Northeast Region.

The Role: As an RV Market Leader for our Northeast region, you will play a pivotal role in driving sales results, elevating business performance, attracting and developing top talent, and ensuring exceptional customer experiences across all locations. Your leadership will be instrumental in implementing strategies to outperform market competitors, optimize sales processes, and uphold Blue Compass RV's standards of excellence.

The Market:

Albany • Buffalo • New Hampshire • Connecticut • Nashua • Maine • Vermont

This is a 3,500+ annual sales market featuring:

  • Some of our top-volume towable and motorized dealerships (new & used)
  • Top-rated Airstream locations
  • A premier lineup of OEM partners including Jayco, Grand Design RV, Alliance RV, Newmar, Forest River, Winnebago, THOR Industries, and more

WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. You want to work for an RV retail company that has a strong moral compass and treats all its Associates with respect.

COMPENSATION: TBD

OUR BENEFITS:

  • Medical, dental, vision, disability, FSAs, and life insurance
  • Paid Time Off and paid holidays
  • 401K, Roth IRA
  • Pet Insurance
  • Gas Discount
  • Employee Assistance Program
  • Training and Development Programs
  • Referral Program
  • Legal Coverage
  • Identity Theft Protection
  • And so much more….

WHAT WE ARE LOOKING FOR:

We’re seeking a hands-on, high-energy leader who:

  • Leads from the front with a championship mentality
  • Knows how to drive performance, accountability, and growth across multiple rooftops
  • Is passionate about developing people and building winning teams
  • Thrives in a fast-paced, results-driven environment where execution matters

Elevate the Business - Drive Sales Results:

  • Lead efforts to increase sales volume and drive sales volume across all locations.
  • Develop and implement store action plans to improve performance, considering market competition and economic factors.
  • Ensure teams execute the Blue Compass Sales Process effectively.
  • Create and implement a comprehensive sales training plan for continuous development of sales skills and product knowledge.
  • Collaborate with Sales and F&I teams to achieve F&I PVR goals.
  • Provide support and coaching to improve customer traffic management and sales associate performance.

Attract and Develop Top Talent:

  • Identify talent needs and develop strategies to attract top talent.
  • Focus on internal talent development for future leadership opportunities.
  • Coach and develop team members to improve performance and support career growth.
  • Proactively manage staffing levels and recruitment efforts based on forecasts and business priorities.

Drive Blue Compass Store Standards of Excellence:

  • Assess and provide feedback on store standards during visits.
  • Ensure impeccable visual appeal and inventory management at all locations.
  • Coach team on appraising pre-owned units, online inventory merchandising, and VIP delivery processes.
  • Collaborate with Region leadership to manage inventory levels effectively.

Scaling as a Leader:

  • Leverage resources across the market and region to align around goals and execute action plans.
  • Communicate effectively with store leaders to ensure alignment and collaboration.
  • Build a cohesive team culture focused on achieving results and delivering exceptional customer experiences.

Elevate the Business - Drive F&I and Service/Parts Performance:

  • Ensure alignment between sales, F&I, and service/parts teams to optimize customer experience.
  • Hold teams accountable for achieving F&I and service/parts performance goals.
  • Support recruitment efforts for service technicians and enhance productivity.

Communication to Elevate the Business:

  • Conduct regular store leader meetings to share important communication and goals.
  • Provide proactive support and direction to store leaders.
  • Follow up post-visit to ensure alignment on action plans and goal achievement.

Drive Results Using Key Metrics:

  • Utilize key reports and metrics to identify opportunities for improvement and develop action plans.
  • Collaborate with store leaders to improve business performance.

Building a Positive Winning Culture:

  • Foster development conversations and recognize team members during store visits.
  • Assess leadership presence and team connection.
  • Connect team members to Blue Compass RV's purpose, mission, vision, and core values.

Elevating the Customer Experience:

  • Ensure exceptional customer experiences at all locations.
  • Address negative experiences promptly and support team in resolving issues.
  • Focus on increasing positive reviews and enhancing the VIP delivery process.

Providing Clear Direction and Team Accountability:

  • Set clear expectations and hold team members accountable for performance.
  • Communicate company direction and goals effectively.
  • Address areas of non-compliance with Blue Compass processes and standards.

Managing Financial Performance:

  • Review and manage store expenses weekly.
  • Develop action plans to reduce policy expenses and optimize scheduling.
  • Monitor compensation expenses to achieve targets.

WHAT YOU CAN BRING TO THE TABLE:

  • Bachelor's degree in Business Administration or related field (preferred).
  • 5+ years of experience in sales leadership roles, preferably in the RV industry.
  • Proven track record of driving sales performance and developing top talent.
  • Strong understanding of sales processes and customer experience management.
  • Excellent communication, leadership, and problem-solving skills.
  • Willingness to travel extensively within the Oklahoma/Texas region.

APPLY WITH US!

If you believe you possess the attributes and qualifications outlined above and are ready to make a significant impact in the RV industry, we encourage you to apply for this exciting opportunity.

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today!

Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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