Now hiring  ·  Pullman, Washington

Director of Health and Wellness

Lead clinical care as a coach, not a clipboard. Build a confident care team, champion every resident, and be the voice families trust, right here on the Palouse.

At a glance

Position: Director of Health and Wellness

Location: Bishop Place Senior Living, Pullman, WA

Salary: $90,000 – $110,000 per year

Reports to: Executive Director

Status: Full-time, Exempt

Community type: Assisted Living and Memory Care

The opportunity

As Director of Health and Wellness at Bishop Place in Pullman, you hold primary responsibility for the health, safety, and wellbeing of every resident across Assisted Living and Memory Care. You’ll deliver person-centered care, keep clinical standards high, and serve as the connective hub between residents, families, physicians, and the care team.

This isn’t a desk job overseeing staff. You’ll work alongside Med Technicians and Care Partners as their coach and educator, growing their skills, making sure care plans are understood and carried out with excellence, and keeping everyone informed when a resident’s needs change.

What you’ll do

01   Shape personalized care

Assess every new resident at admission and quarterly after, then build individualized service plans around their needs, preferences, and goals.

02   Coach a standout care team

Be the go-to clinical mentor for Med Techs and Care Partners through hands-on coaching, real-time feedback, and training that builds confidence.

03   Keep everyone connected

Lead communication on changes in condition and care level with families, physicians, your Executive Director, and outside partners like hospice and home health.

04   Own medication excellence

Oversee accurate medication administration, MAR integrity, pharmacy coordination, and controlled substance processes.

05   Make move-ins seamless

Guide new residents from pre-admission assessment through move-in day and their 30-day review, so they feel settled from day one.

06   Champion quality and safety

Keep the community survey-ready, drive continuous quality improvement, and lead care for high-risk and memory care residents.

What you bring

• Licensed or Registered Nurse in good standing, with required Washington State licensure
• Associate or Bachelor’s Degree in Nursing strongly preferred (LPN/LVN considered based on state regulations)
• 3+ years in Assisted Living, Alzheimer’s, or Memory Care preferred
• Experience as a Residential Care Manager, Clinical Director, or in risk management a plus
• Comfortable with electronic health records, Microsoft Word, and Excel

Who thrives here

Perks & Benefits

Salary range: $90,000 – $110,000 per year, based on experience and qualifications, plus a $5,000 sign-on bonus.

• Medical, Dental, Vision (full-time employees)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options
• ZayZoon payday support

Our values in practice

Compassion

We lead with empathy and genuine care for residents, families, and each other, and honor the dignity of every resident.

Innovation

We seek better ways to deliver care, coach our teams, and improve outcomes, and we model a learning mindset.

Accountability

We own our outcomes and follow through, with rigorous documentation and transparent communication.

Sign-on bonus eligibility, payout schedule, and terms are confirmed in your offer letter.

Milestone Retirement Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Bishop Place is a Milestone Retirement community.