Quicklane Technician
40 Dover Point Rd, Dover, NH
Full Time
Position Summary
The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment. This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction.
Essential Duties and Responsibilities
· Perform oil and filter changes according to manufacturer specifications.
· Conduct multi-point vehicle inspections and identify maintenance needs.
· Remove, mount, balance, rotate, and repair tires.
· Replace batteries, wiper blades, air filters, and cabin filters.
· Perform brake inspections and basic brake service work.
· Diagnose and perform light mechanical repairs.
· Inspect fluid levels and replenish as needed.
· Complete maintenance services efficiently while meeting quality standards.
· Maintain accurate repair orders and service documentation.
· Keep workstations, service bays, tools, and equipment clean and organized.
· Follow all Ford, dealership, and safety procedures.
· Communicate repair findings and recommendations to service advisors.
· Assist with shop maintenance and other duties as assigned.
Qualifications
· High school diploma or equivalent preferred.
· Prior automotive maintenance or repair experience preferred.
· Ford Quick Lane or automotive service experience is a plus.
· Valid driver's license with a clean driving record.
· Basic knowledge of automotive systems and maintenance procedures.
· Ability to use hand tools, power tools, and shop equipment safely.
· Tools and Toolbox required.
Physical Requirements
· Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.
· Ability to work in a shop environment with exposure to vehicle fluids, noise, and varying temperatures.
· Ability to safely operate customer and dealership vehicles.
Skills and Attributes
· Strong mechanical aptitude.
· Attention to detail and commitment to quality workmanship.
· Ability to work efficiently in a fast-paced environment.
· Dependable and punctual.
· Strong teamwork and communication skills.
· Customer-focused attitude and professional appearance.
Preferred Certifications
· ASE Certifications are a plus but not required.
· Ford Quick Lane or Ford service training is preferred but not required.
Work Schedule
Full-time position. May require Saturdays and overtime based on business needs.
Compensation
Competitive hourly wage or flat-rate pay structure based on experience, certifications, and performance.
What Success Looks Like
· Completing maintenance services accurately and efficiently.
· Maintaining a high level of customer satisfaction.
· Meeting productivity and quality standards.
· Contributing to a clean, safe, and organized service department.
· Supporting dealership goals through dependable service and teamwork.
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