Senior Product Manager, AI & Data

BigTime is looking for a Senior Product Manager to lead the development and integration of AI-powered features into our SaaS platform while driving innovation with our integrations and APIs. This pivotal role sits at the intersection of technology, business strategy, and user experience. As a key player in our product team, you will leverage your expertise in artificial intelligence, machine learning, and integration technologies to define product strategies, deliver innovative solutions, and enhance customer satisfaction.

As the Senior Product Manager, you’ll craft a vision that harnesses the transformative power of AI and machine learning to deliver cutting-edge solutions that enhance our customers’ ability to make smarter decisions. You will own the strategy and execution of AI-driven features, ensuring BigTime’s products not only meet customer needs but also set new standards in the professional services industry. This role will shape how AI is embedded into our platform, focusing on building intelligent, scalable, and user-friendly tools that empower our users.

Who is BigTime?

We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.

BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Boston, Phoenix and most recently, expanding internationally. We've proudly been named on Crain’s “Best Places to Work” three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.

What You Are Accountable For:

AI Product Strategy and Execution:

• Define product requirements in collaboration with stakeholders, data scientists, and engineers, ensuring AI solutions meet customer needs and deliver measurable value.

• Integrate AI capabilities seamlessly into the user experience, enabling smarter decision-making and maximizing efficiency for professional services organizations

• Champion our new, centralized data layer as the foundation for future AI applications within the platform, which also includes managing the roadmap for this product

• Prioritize features and releases by balancing customer needs, technical feasibility, and business impact.

• Stay informed on advancements in AI, machine learning, and related fields to continuously improve and evolve our products.

• Ensure ethical guidelines are incorporated into AI product development, focusing on fairness, transparency, and privacy.
  
  

Integration & API Roadmap:

• Develop and manage the product roadmap for Integrations and APIs in line with the company’s growth strategy.

• Leverage customer feedback and market analysis to shape new features and enhancements.

• Drive adoption of integration technologies, including APIs, Webbooks, and iPaaS solutions, to meet customer requirements and expand product capabilities.
  
  

Cross-Functional Collaboration:

• Work closely with engineering, design, data science, and marketing teams to ensure seamless product development and execution.

• Act as a liaison between customers, internal stakeholders, and external partners to align product strategy with business objectives.

• Foster strong relationships with key stakeholders, ensuring transparency and alignment throughout the product lifecycle.
  

Product Delivery and Analytics:

• Oversee the end-to-end product development process, maintaining high-quality standards and meeting delivery timelines.

• Monitor the performance of products using key performance indicators (KPIs) and make data-driven decisions to enhance outcomes.

• Manage product launches to ensure successful adoption by customers and internal teams.

• Maintain comprehensive product documentation to support development, training, and marketing efforts.
  
  

Who You Are:

• 5+ years of technical product management experience.

• 3+ years of experience managing SaaS products with a proven track record of delivering AI-powered features.

• Excited to be onsite at our brand new Tempe office location 3x times per week.

• Strong understanding of web services (SOAP, REST, JSON, XML).

• Experience launching new products and managing product roadmaps in high-growth environments.

• A growth mindset and eagerness to stay at the forefront of industry

• Skilled collaborator with engineering teams to deliver high-quality, scalable solutions.

• Analytical mindset with a passion for using data to inform product decisions.

• Self-starter with excellent prioritization and execution skills in fast-paced environments.

• Background in program or project management and experience with remote development teams is a plus.
  
  

What We Offer:

• Competitive salary and bonus.

• Company pays 100% of benefits, including medical, dental, vision, disability and life insurance.

• 401k with generous company match.

• Hybrid work schedule - In office 3 times a week.

• Generous time off and paid company holidays.

• Paid Parental Leave

• Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water.

• Company provided latest technology & software tools.

• Onsite gym.
  
  

Why this Role is Critical:

BigTime’s AI product strategy is a cornerstone of our future growth. By embedding intelligent, AI-driven features into our platform, we aim to transform how professional services organizations manage projects, optimize profitability, and make data-driven decisions. This is your opportunity to define the next generation of tools that will shape the industry and deliver measurable value to our customers.

The expected salary for this position ranges from $110,000 - $160,000 annually. The actual salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. 

Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.