Experienced Parts Counter Specialist

Berglund Ford Mazda is seeking an Experienced Parts Counter Person to join our team in Salem, VA. The ideal candidate will have a strong knowledge of automotive parts and excellent customer service skills, helping ensure efficient and accurate parts sales and support to both our customers and service department.

Responsibilities

• Assist customers in identifying and locating the correct automotive parts.
• Process parts orders accurately and efficiently using the company’s inventory system.
• Maintain parts inventory by monitoring stock levels and coordinating with suppliers.
• Provide exceptional customer service and technical support to both walk-in and phone customers.
• Work closely with technicians and service advisors to fulfill parts requests timely.
• Ensure the parts counter area is organized, clean, and well-stocked.

Requirements

• Previous experience working as a parts counter specialist or similar role in the automotive industry.
• Strong knowledge of automotive parts, tools, and terminology.
• Excellent communication and customer service skills.
• Proficient with computers and inventory management systems.
• Ability to work in a fast-paced environment and multitask effectively.
• High school diploma or equivalent.

Benefits

• Competitive wage of $15.00 - $18.00 per hour plus commission.  
• Paid time off. 
• Health, dental, vision, life, and disability benefits.
• 401(k) retirement plan.
• Career advancement opportunities – Berglund has 10 locations.
• Employee discounts on vehicle purchases and service.

About the Company

Berglund Ford Mazda is part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, dedicated to providing exceptional vehicles and service to our valued customers. 

Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.