Mobile/Dealership Service Technician

Benna Ford Superior
3022 Tower Avenue, Superior, WI
Full Time
$23 an hour

We are looking for a Mobile/Dealer Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service vehicle to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans

Responsibilities:

Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
Engage with many different customers each day and represent the dealership while being calm and responsive
Organize and prepare for the day’s appointments and be excellent at time management
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with the Remote Experience Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly
Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

C-level or higher qualifications required
Detail-oriented and organized
Requires little or no guidance on jobs
Valid driver license
ASE/Manufacturer certifications are desirable but not mandatory
Service Technician experience required
Strong use of technological devices including tablets
Must be able to lift up to 75 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Benna Ford Superior