Service Technician - Certified Ford Technician
Myrtle Beach, SC
Full Time
Beach Ford is expanding and looking for top tier technicians who are seeking new opportunities! Looking to join a fast moving team? Beach Ford has the largest work load in the area and offers the most repair hours available in all categories of work.
Seeking Ford Certified Technicians with a minimum of 2 years dealership experience.
Pay range will vary depending on certifications and experience. (normal range = $26.00 - $48.00 per FRH)
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid time off and vacation
- Short/Long Term Disability
- Growth opportunities
- Paid Training
- Health and wellness
- Discounts on products and services
SKILL REQUIREMENTS
Skills required to perform principal/additional duties and responsibilities:
Achieving High Standards focuses on ensuring customer satisfaction, getting results, displaying professionalism, and maintaining awareness to details. This includes understanding the importance of serving the customer and anticipating their needs, being a “self-starter,” consistently achieving or exceeding goals, showing concern for all aspects of the job, monitoring activities over time and following ethical standards set by the company.
Working Effectively with Others focuses on valuing teamwork, listening, speaking and writing effectively, and influencing customers. This includes being aware of the impact of one’s own behavior on others, using active listening skills to demonstrate understanding and sensitivity, adjusting explanations for different audiences to ensure understanding, expressing ideas clearly and organizing them in a logical and concise form, and persuading others to change their opinion based on the information that one provides.
Handling Pressure focuses on adapting to change, maintaining composure, resolving conflicts, and multi-tasking. This includes the willingness and ability to change work practices or priorities in response to changing conditions, maintaining performance under stress or opposition, maintaining quality while shifting back and forth between two or more activities, remaining sensitive to time deadlines and conflict situations, and settling disagreements by objectively analyzing viewpoints.
Managing Complexity focuses on planning and prioritizing, problem solving, and making decisions. This includes re-evaluating priorities and re-organizing workload to meet demands, identifying problems, determining relationship between “cause” and “effect” and examining information from different sources to formulate the best course of action.
Applying the Basics focuses on referencing written information, applying basic math skills, using computer systems, following and learning new procedures, maintaining awareness of and following safety procedures, and troubleshooting problems. This includes understanding information gathered from written text, diagrams and graphs; solving arithmetic problems; using computer systems to access and input information; and being able to locate and identify problems encountered on the job.
Understanding and Using Business Knowledge focuses on applying technical knowledge, updating necessary training and certifications, and using knowledge of dealership operations. This includes the ability to apply the appropriate technical knowledge necessary to complete automotive repairs and services. This involves understanding and applying appropriate technical knowledge and experience to perform automotive services including maintenance, diagnosis and repair, and installation effectively using dealership resources, such as tools, electronic and drivability equipment, to perform the job. Other skills include assisting in controlling costs and executing dealership policies and procedures to ensure customer loyalty.
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2+ years of Ford Dealership Technician experience.
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High school diploma or equivalent
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B level qualifications, including Diagnostic, Electrical and Engine Repair preferred
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Dexterity, requiring a steady hand, excellent hand-eye coordination
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Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
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Excellent customer service skills and basic computer competencies
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Positive, friendly attitude, along with an eagerness to improve
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Enjoy working in a dynamic environment
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Teammate with ability to collaborate with others effectively
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Ability to learn new technology, repair and service procedures and specifications
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Valid driver's license and clean driving record
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