Security/Door Host

Moonshine Flats
344 7th Ave, San Diego, CA
Part Time
$17.75 an hour

DOORHOST JOB SUMMARY

The doorhost is responsible for taking reasonable steps to: (1) protect the safety of our guests and employees, (2) enforce Company policies in compliance with the ABC Act and similar laws, including, but not limited to, not allowing entry by individuals who are under the age of 21 or individuals showing signs of intoxication, and (3) protect the property of our guests, the Company, and our employees. The doorhost is also responsible for maintaining the cleanliness of the venue and taking out the trash, performing bussing duties as directed by the MOD, and assisting with band and entertainer load-ins and loadouts as directed by the MOD.

Our doorhosts are the first person that our guests see and are the employees to whom guests and other employees turn to when they have a question or a concern regarding guest conduct. Our doorhosts therefore must greet guests in a warm, professional, and accommodating manner, and maintain positive, safe, and professional interactions with all guests, coworkers, and management team members.

DOORHOST ESSENTIAL DUTIES & RESPONSIBILITIES

Manage admission to the premises by checking guests’ identifications and compliance with the Company dress code, guest conduct policies and other venue policies in a friendly manner.
Monitor for, and take steps to prevent and control guest conduct issues such as overconsumption of alcohol, rowdy conduct or belligerent behavior
Intervene in incidents involving guests acting in a rowdy or belligerent manner to protect all guests and employees, take control of guests involved in incidents, and remove those guests from the venue
Maintain a positive, high, well-balanced energy level throughout the entire shift
Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
Acknowledge guests in a friendly manner, both when they arrive and when they leave. Be assertive and sincere in greeting guests
Clean empty glassware on railings and tables, and clean napkins, paper and other items off the table and floor to keep the venue clean and organized
Monitor the restroom supplies and cleanliness to keep them clean and organized when restroom attendants are not on duty
Maintain a professional appearance and perform the position duties in a professional manner
Complete any and all assigned cleaning duties, including stocking and organization
Perform all assigned side-work quickly and efficiently
Properly set up and break down stations before and after operating hours

DOORHOST SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

Knowledge of Teamwork and Toast POS system
Ability to read, write and speak the English language to interact with guests, the public and coworkers
Proficient verbal communication skills
Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
Strong interpersonal skills to provide overall guest satisfaction and be able to manage guest behavior
Basic food handling requirements
Basic mathematical skills
Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent preferred

Experience

Minimum of two years’ experience in a fast-paced restaurant/bar

Age

Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages

Licenses or Certificates:

Guard Card or PPSO License required
CPR certification and/or First Aid training preferred

Physical Conditioning

Doorhosts should be in overall good physical shape because of the position’s physical requirements. There are no height or weight requirements

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards. This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

PHYSICAL REQUIREMENTS

Move quickly through crowded areas of a busy venue in a safe manner in order to get to and handle guest situations
Judge whether a guest is intoxicated based upon that guest’s appearance, speech, breath, actions, and behavior
Read and verify validity of identification cards such as driver’s licenses
Handle pressure situations and problem guests in a professional manner
Communicate with guests and employees in a professional manner
Handle verbal and physical abuse as a result of guest misconduct in a professional manner and be able to control those problems when possible.
Take reasonable steps to physically control guests who are engaged in violent behavior to help prevent injury to other guests, employees, and the guests involved in the behavior. This requires physically being able to handle people wrestling and fighting with you, being jerked, twisted, scratched, grabbed, punched, banged into people and objects, and falling or being thrown onto the ground.
Work until early morning hours of approximately 3:00 a.m. and be available on weekends, holidays, and odd hours
Lift a full trash can (about 100 lbs.).
Must be able to work in an environment with constantly elevated temperatures

OTHER

Applicants with additional language skills preferred

Compensation: $17.75/hour PLUS TIPS

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Other Information

Please list the name(s) of the specific position(s) for which you are applying.

Do you currently work at or have you worked at: Bub's at the Ballpark, The Deck, The Blind Burro, Lucky's Lunch Counter, Moonshine Flats, Moonshine Beach, Patrick's Gaslamp Pub, Sonny's Pub Patio and Refuge, Coal Town Pizza and Public House, Cerveza Jack's Nashville, Cerveza Jack's Gaslamp, Happy Does, Go Go Amigo, or The Presley? Please only answer "YES" or "NO."

Certain positions may require availability seven days per week. Do you have full availability seven days per week? Please only answer "YES" or "NO." (Not having full availability will NOT disqualify you from part-time or seasonal positions.)

If you answered "NO" to the above question, then please list your availability restrictions here:

Do you have any experience, training, qualifications or skills which you feel make you especially suited for the job you are applying for? If so, then please list here:

Have you ever been discharged for any of the following: (1) poor job performance, (2) insubordination, (3) violating a safety rule, (4) absenteeism, tardiness or other attendance related misconduct, (6) possessing or being under the influence of drugs or alcohol at work; (7) harassment or discrimination. If no, answer "NO". If yes, then answer "YES" and provide the circumstances surrounding your discharge.

Please provide three employment references who we may contact about your application. Please list each person's name, job title, telephone number, email, and how long you worked with them.

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Equal Employment Opportunity Information (Voluntary Disclosures)

Moonshine Flats is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Moonshine Flats are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Moonshine Flats. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

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Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

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American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

Veteran status

Moonshine Flats is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Moonshine Flats to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA.

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I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Moonshine Flats