Cashier

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JOB SUMMARY

The cashier is responsible for taking orders, processing cash and credit card transactions, and serving ordered food and drink to guests in a professional manner.  The position is also responsible for maintaining a clean and organized Restaurant and performing all other duties assigned by the management team members.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Meet all performance expectations and comply with all Company policies as set forth in the Employee Handbook including, but not limited to, all performance, attendance and conduct requirements
  • Provide exemplary customer service in a professional manner
  • Enter orders accurately and promptly in the Toast POS system
  • Process cash and credit card transactions
  • Following proper cash handling procedures
  • Accurately quote wait times to customers for their orders
  • Provide necessary cups for NA beverages as well as wine or beer upon order
  • Serve ordered food and drink items
  • Assist with packing up to go orders and handing them to customers
  • Perform instructed side work
  • Restock all to-go products at the end of each shift
  • Serve beer and alcohol in compliance of all ABC laws and policies – only if cashier is 18 years or older
  • Ensure proper set up and break down of stations before and after operating hours
  • Maximize all marketing of Restaurant, including social media
  • Complete any and all assigned cleaning duties, including stocking, organization, bussing tables and taking out the trash
  • Attend all departmental and service training seminars as requested or assigned
  • Any additional responsibilities as directed by the General Manager

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

  • Ability to read, write and speak the English language to interact with customers, the public and employees
  • Good verbal communication skills
  • Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy and crowded environment
  • Good interpersonal skills to provide overall customer satisfaction
  • Must have extensive knowledge of food and beverage etiquette, customer relations and service standards
  • Knowledge of proper food handling requirements
  • Basic mathematical skills
  • Knowledge of daily maintenance and cleaning of Restaurant
  • Knowledge and proficiency with Toast POS system and cash handling reports
  • Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent preferred

Experience

Minimum of two years’ experience in a fast-paced restaurant/bar

Age

Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages

Licenses or Certificates

Food Handlers Card

ABC Service Certification

CPR certification and/or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.  This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.   

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

  • Must be able to work in an environment with constantly elevated temperatures
  • Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
  • Must be able to lift at least 25 lbs.

OTHER

$17.75/HR + TIPS

Applicants with additional language skills preferred

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Equal Employment Opportunity Information (Voluntary Disclosures)

Lucky's Lunch Counter is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Lucky's Lunch Counter are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Lucky's Lunch Counter. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Veteran status

Lucky's Lunch Counter is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Lucky's Lunch Counter to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.