Parts Advisor
O'Fallon, IL
Full Time
What We’re Looking For
Auffenberg Dealer Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
About Us
Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today!
What We Offer
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Full Supplemental Insurance Menu
- FSA (Flexible Spending Account)
- Paid Time Off
- 401K w/Match
- Cardinals, Blues, Fox, Muny, Ballpark Village Tickets
Responsibilities
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Oversee the parts sales process from start to finish
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Communicate with customer on parts status
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Communicate with staff and customers in a friendly and professional manner.
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Be able to read and understand the parts catalog when looking up parts.
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Answers phone calls, providing price quotes and other information
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Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
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Provides high level service to internal and external customers.
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Pulls and fills orders from stock
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Maintain a weekly bin checks to ensure accuracy of stock.
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Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
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Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
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Make sure all internal requests for parts are billed on service repair order.
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Receives payment from retail customers or obtains credit authorization.
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Set up orders for daily shipment, delivery, or pick-up
Qualifications
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Have a High School Diploma or equivalent
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Have experience with auto parts sales (preferred)
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Are able to work in a fast-paced work environment
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Have strong organizational and time management skills
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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