Service Advisor

Audi Richfield
1401 E. 77th St, Richfield, MN
Full Time

Service Advisor — Audi Richfield

Audi Richfield is growing — and we're looking for an experienced Service Advisor to join our state-of-the-art dealership.

If you thrive on building trust with customers, staying organized under pressure, and being the calm, knowledgeable voice between the customer and the shop, we want to talk to you. European/import experience is a plus, but not required — what matters most is your track record of delivering an exceptional service experience.

What We Offer

Industry-leading compensation package
Paid training
Paid vacation
Flexible work schedules
Medical, dental, and vision insurance
401(k)
Closed Sundays — enjoy your weekends

What You'll Do

Greet customers promptly and set the tone for a great service visit
Gather detailed customer and vehicle information
Accurately capture and report all vehicle symptoms as described by the customer
Recommend needed maintenance based on the vehicle's age, mileage, and service history
Prepare complete, accurate estimates for labor and parts
Set clear follow-up times and keep customers updated throughout the day
Monitor each vehicle's progress and proactively communicate delays or changes
Verify that final invoices reconcile with the work actually performed
Walk customers through completed work and charges clearly and honestly

What You Bring

A proven record of delivering exceptional customer satisfaction
Prior experience as a Service Advisor, Assistant Lane Manager, or Service Consultant (required)
5+ years of experience in a luxury automotive environment
Above-average energy and a genuine drive to help customers
Interest in building a long-term career with a growing organization
Strong personal and professional integrity
CDK experience a plus

Apply Today

Ready to bring your experience to a dealership that's investing in its team? Apply now to join Audi Richfield.

Apply for Service Advisor

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (required)

City (required)

State/Province

Zip/Postal Code (required)

Please add your resume (optional)

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

Career Needs

Timeframe to start new position (optional)

What is your earliest available start date? (optional)

Work History

Company name (required)

Job title held (optional)

Start date (optional)

End date (optional)

Current

Education

Highest level of education completed

Military Experience

Did you serve in any branch of the US Armed Services? (optional)YesNo

Other Information

Have you ever worked at International Auto before? If yes, when and where? (optional)

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Signature (required)

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Audi Richfield