Audi Service Advisor
Henderson, NV
Full Time
Henderson, NV
Full Time
or
Are you looking for an opportunity to be part of a Elite team? Audi Henderson is looking for a Service Advisor
.
*Service Advisor - Job Benefits:
*We provide a thriving, positive, and professional work environment with the best people in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
- Paid Vacation!
- Paid Holidays!
- Health, Dental, and Vision Insurance!
- 401(k) Benefits!
- Great working environment!
- No Sundays!
Service Advisor - Job Responsibilities:
- Greet customers and assist them with any inquiries.
- Consult with customer on service needs, recommendations, and applicable service needs.
- Document services recommended and/or declined and ask for follow up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes.
- Remain involved with delivery of vehicle to customer upon completion, to assure all customer concerns are addressed.
- Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience.
- Build strong relationships with the customers.
- Other duties may be assigned.
Service Advisor - Job Requirements:
- Audi/VW Experience preferred
- 5 years of Service Advisor Experience required.
- Excellent customer handling skills are required.
- ADP/CDK experience a plus.
- Excellent phone and up-selling skills.
- Able to work efficiently and multi-task in a fast-paced environment.
- Must be a good team player.
- Strong written and oral communication skills are paramount.
- Must have computer/IPad or tablet proficiency.
- Valid Driver's License and clean driving record.
*_We are an Equal Opportunity Employer.
All applicants must be able to pass pre-employment testing to include background checks, MVR, and drug screen._*
Job Type: Full-time
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