Audi Service Advisor

Henderson, NV
Full Time

or

 

Are you looking for an opportunity to be part of a Elite team? Audi Henderson is looking for a Service Advisor .

*Service Advisor - Job Benefits:
*We provide a thriving, positive, and professional work environment with the best people in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

 

  • Paid Vacation!
  • Paid Holidays!
  • Health, Dental, and Vision Insurance!
  • 401(k) Benefits!
  • Great working environment!
  • No Sundays!

Service Advisor - Job Responsibilities:

  • Greet customers and assist them with any inquiries.
  • Consult with customer on service needs, recommendations, and applicable service needs.
  • Document services recommended and/or declined and ask for follow up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Remain involved with delivery of vehicle to customer upon completion, to assure all customer concerns are addressed.
  • Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience.
  • Build strong relationships with the customers.
  • Other duties may be assigned.

 

Service Advisor - Job Requirements:

  • Audi/VW Experience preferred
  • 5 years of Service Advisor Experience required.
  • Excellent customer handling skills are required.
  • ADP/CDK experience a plus.
  • Excellent phone and up-selling skills.
  • Able to work efficiently and multi-task in a fast-paced environment.
  • Must be a good team player.
  • Strong written and oral communication skills are paramount.
  • Must have computer/IPad or tablet proficiency.
  • Valid Driver's License and clean driving record.

*_We are an Equal Opportunity Employer.
All applicants must be able to pass pre-employment testing to include background checks, MVR, and drug screen._*

Job Type: Full-time

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