BDC Consultant

AUDI JLR LOTUS BMW MOTO
20 Old Eastwood Rd, Wilmington, NC
Full Time

Job Summary

We are looking for a BDC Service Consultant to join our growing team! The right candidate will have strong communication skills, punctual nature and the ability to handle a dynamic work environment. The day-to-day responsibilities will include answering the dealership phone, greeting customers, and assisting in scheduling service appointments.

Benefits

Monday- Friday daylight schedule

Responsibilities

Answer dealership service phones, schedule service appointments
Schedule Pickup/Delivery appointments and work with team of drivers
Work cooperatively with service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Work with service team with day to day operations
Assist in scheduling and confirming service appointments
Reconcile daily service deposits
Assist clients into loaner vehicles and utilize loaner car program
Contact clients after service for follow up and survey
Contact clients for declined services and schedule back in at later date
Other duties as assigned

Qualifications

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

AUDI JLR LOTUS BMW MOTO

If you have questions, please contact michael@audicapefear.com