Cape Fear Auto Care Service Manager

AUDI JLR LOTUS BMW MOTO
5 Garris Rd, Wilmington, NC
Full Time
$75,000 – $100,000 a year

Cape Fear Auto Care is not just another repair shop. We are building a premium, all-makes-and-models automotive repair business inside a state-of-the-art dealership facility, and we are looking for the person who can help us launch it, staff it, manage it, and grow it.

Responsibilities

Help launch and build Cape Fear Auto Care from the ground up
Recruit, interview, and help hire qualified automotive technicians
Lead and manage the technician team
Oversee daily shop workflow, scheduling, repair orders, and productivity
Communicate with customers throughout the repair process
Prepare and explain service estimates and repair recommendations
Ensure repairs are completed properly, efficiently, and to a high standard
Maintain a clean, organized, professional, dealership-level facility
Work with ownership to grow the business and create a premium customer experience

What We Are Looking For

Automotive service, repair, or fixed operations experience
Prior experience as a shop manager, service advisor, foreman, technician leader, or similar role
Strong ability to recruit, lead, and motivate technicians
Excellent customer communication and follow-up skills
Understanding of repair estimates, labor times, parts, and shop workflow
Professional, organized, and process-driven
Comfortable working with all makes and models
Entrepreneurial mindset with the desire to help build a new business
High standards for quality, cleanliness, and customer satisfaction

Benefits

Competitive pay structure!
Subsidized health, vision and dental insurance
401K Match up to 6%

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

AUDI JLR LOTUS BMW MOTO

If you have questions, please contact michael@audicapefear.com