Service Porter

Arrow Ford is looking for a dependable, hardworking Service Porter to help keep our fast-paced service department running efficiently. This position plays a key role in delivering a great customer experience by assisting with vehicle flow, maintaining lot organization, and supporting our service advisors and technicians.

This is an ideal opportunity for someone who enjoys working around vehicles, staying active throughout the day, and being part of a team-oriented environment.

Service Porter Responsibilities

• Greet customers in the service drive with professionalism and urgency
• Move customer vehicles safely throughout the service process
• Maintain organization and cleanliness of the service drive, parking lots, and waiting areas
• Prepare vehicles for customer delivery
• Assist with shuttle coordination and customer transportation when needed
• Pick up and deliver parts or vehicles between departments when needed
• Support technicians and advisors with miscellaneous tasks throughout the day
• Ensure all vehicles are handled carefully and parked properly
• Help maintain dealership appearance inside and outside the facility

Service Porter Requirements

• Valid driver’s license with clean driving record
• Ability to drive both automatic and manual transmission vehicles preferred
• Must be reliable, punctual, and able to work in a fast-paced environment
• Strong attention to detail and ability to multitask
• Positive attitude and team-first mentality
• Ability to work outdoors in varying weather conditions
• Ability to stand, walk, bend, and move vehicles throughout the day
• Ability to pass all preemployment screening including background check and drug screening

Why Work at Arrow Ford?

We invest in our people and it shows. Arrow Ford has proudly served Abilene since 1964, and we’re committed to building careers, not just filling positions.

Comprehensive Benefits Include:

• FREE childcare for school-aged children (I-CAN Kids program)
• Custom and competitive pay plans
• Low-deductible health, vision, and dental coverage
• Voluntary insurance options (disability, cancer, and more)
• 401(k) with company participation
• Paid vacation, holidays, and sick leave
• Company parties, events, and trips
• Employee discounts on vehicles, accessories, and service
• Closed on Sundays

About Arrow Ford

Arrow Ford is locally owned and operated in Abilene, Texas, serving the community since 1964. The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More.

Our mission is simple: help our customers, coworkers, and communities accomplish their goals.

Arrow also created Arrow For Life, a customer rewards program including an Engine For Life Guarantee, lifetime oil changes, and more—because we believe in doing business the right way and building long-term relationships.

What Makes Arrow Different?

• I-CAN Kids (Free Childcare) - Arrow Ford provides free, on-site childcare for school-aged children, including after-school care, summer care, and coverage during holidays and bad weather days—built to support dealership schedules and working families.
• Training & Career Development - We invest in employee growth through OEM training, in-house mentorship, and career ladder programs designed to help you advance.
• Employee Community & Discounts - From employee events to a support fund and meaningful discounts on vehicles and service—Arrow is a place where team members are valued.

Arrow Ford is an Equal Opportunity Employer and prohibits discrimination and harassment in accordance with federal, state, and local laws.