F&B Manager

Position: F&B Manager 

 SUMMARY DESCRIPTION: 

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F&B Outlet Manager.  Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. 

The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets. 

RESPONSIBILITIES AND AUTHORITIES: 

• Always treat guests with courtesy and respect in a variety of situations 

• Honesty & Integrity 

• Delivers outstanding service and creates memorable experiences. 

• Coordinates and multi-tasks job duties in an active environment 

SPECIFIC DUTIES: 

• Assists Restaurant General Manager(s) in training and developing management and staff. 

• Schedules some or all front of house departments. 

• Submits and verifies payroll for front of the house staff. 

• Develops training documents, menu descriptions and service documents for front of house staff. 

• Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process. 

• Coordinate interviews with applicants as necessary. 

• On boards and creates training programs for new hires. 

• Prepare daily and seasonal staff training classes. 

• Design and implement new tools and procedures to improve service as necessary. 

• Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions. 

• Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc. 

• Ensure that all health department standards are being upheld daily. 

• Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs. 

• Ensures a high level of guest satisfaction and cultivates return business. 

• Develops and upholds restaurant standard operating procedures. 

• Meets guests and develops relationships to manage the restaurant from a promotional angle. 

• Develops and upholds restaurant standard operating procedures. 

• Upholds all People Services best practicesas it pertains to coaching, counseling, disciplinary, hiring, and terminations. 

• Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook. 

• Acts as anambassadorto Arlo Hotels Culture.  

REQUIREMENTS: 

Certifications: 

• Florida Food Handler Manager Certification 

Knowledge: 

• Minimum two (2) years of experience in F&B Management or similar roles. 

Physical Abilities: 

• Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance. 

• Reaching overhead and below with the knees, including bending, twisting, pulling and stooping 

• Other reasonable responsibilities assigned by Leadership.