Office Manager

Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Office Manager for our Corporate Offices .Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. 

Summary Description:

The role of the Office Manager is a vital role in the day to day organization of the Corporate Offices.  Primarily the Office Manager supports and provides administrative support to the offices ensuring the smooth operations and ensures any support for brand initiatives for the properties. 

RESPONSIBILITIES AND AUTHORITIES:

• Always treats guests with courtesy and respect in a variety of situations
• Displays honesty & integrity
• Delivers outstanding service and creates memorable experiences.
• Manages the day to day operations of the office.
• Strong written communication
• Provides quality customer service.
• Works in a professional environment

Specific Duties 

• Welcomes visitors, clients and guests by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Answers all incoming calls to the Arlo HQ and Quadrum Offices
• Composes and prepares correspondence that is sometimes confidential.
• Manages travel arrangements, itineraries and agendas if needed or required
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Delivers superior service to guests that contact the Administrative Office, either in-person or by phone, ensuring appropriate follow up and resolution to all inquiries and concerns.
• Attends meetings, takes minutes, and distributes as needed.
• Receives and reads daily mail, paying special attention to items requiring immediate attention. Prepares outgoing mail and special mailings as assigned.
• Answers and responds to incoming calls, as applicable.
• Maintains and keeps current on all filing required by Arlo HQ Office
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Assists various departments from the Corporate Offices on projects such as: Uniform Program, New Hire On-Boarding of any HQ team member, Sales Initiatives.
• Contributes to team effort by accomplishing related results as needed.

Typical qualifications would be equivalent to:

• Minimum one (1) year administrative experience in a professional environment required; hotel experience helpful.
• High school diploma or equivalent required; Bachelor’s degree helpful.
• Telephone Skills, Verbal Communication,
• Professionalism,
• Organizational skills

Knowledge:

• Strong computer and internet research skills.
• Knowledge of Microsoft Office/PowerPoint. Must display ability to work with general computer operations and software programs. Experience with Google Apps.
• Knowledge of general administrative duties.      

Salary Range: $65,000 - $70,000