Antwerpen CJDR Service Advisor

Antwerpen Automotive
6440 Baltimore National Pike, Baltimore, MD
Full Time
$40,000 – $100,000 a year

Description of the role:

The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business.

Responsibilities:

Assessing customer needs and guiding them through service options
Scheduling appointments and coordinating service timelines
Communicating vehicle maintenance recommendations clearly
Collaborating with service technicians to ensure timely completion of work
Resolving customer concerns and complaints professionally

Requirements:

Prior experience in customer service or automotive industry preferred
Strong communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and problem-solving abilities
Knowledge of automotive terminology and maintenance practices

Benefits:

Competitive compensation: Salary plus commission
Opportunity for career growth and development
Medical, Dental, Vision, Disability insurance and more
Sick days available upon hire
Vacation pay after 1 year
401(k) Plan
Employee discounts on automotive services and products

About the Company:

Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.

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Antwerpen Automotive